Posted by Anonymous
My husband orders a dozen colored roses for my birthday. The roses were left on my porch in the freezing cold. I was just happy to have received them. I put them in a vase not realizing they were frozen. The next morning they were dead. So I called ftd.com and they were gonna send me out new ones. The roses were delivered after my birthday and half of them died the next day. I called and complained and gott husnbands money back, but that's not the point. the roses were very small and now I have no birthday roses. I at popes ordering from you guys a longtime ago because my order was always messed up. I have no idea why my husband would order from your company as he too had the same problem in the past. This is very unprofessional and I will never order from your company again!!