Honda Positive Customer Service Ratings - page 2

Just purchased our second HONDA from Serramonte Honda of Daly City Calif and was very pleased with our salesperson Jessica Castro, who did an outstanding job of accommodating us. She was very knowledgeable and readily answered all our questions...Thanks to Jessica for the making this second another pleasant experience......Ed and Marie Bianchi

middlekauff honda twin falls idaho..We purchased a new 2011 5dr ex l res odyssey..Nov.10/`10. WEloved the vehicle until...Jan.28 1212..I went to drive to the beauty shop./..The motor would not start...So I phoned allstate our insurance com...they sent a towing truck to load our vehicle.. Middlekauff had our vehicle from Jan 28 till yesterday..Feb 6th...I was told it was a starter and battery issue...my parts traveled...the states..When I PICKED UP MY VAN...iT HAD NOT BEEN VACUMED OR WASHED...WHICH OTHER TWIN FALLS DEALERS DO...AS PART OF CUSTOMER SERVICE....JUST WANTED TO VOICE MY DISPLEASURE WITH MIDDLEKAUFF.....jIM IN SERVICE WAS POLITE AND UNDERSTANDING HOWEVER...THANK YOU DONNA VOGEL

i have a very good customer service when i went to martinhonda cleveland ave Carolheyse and tony Capeman really took care of me, i like my car hondacivic2012,bought it in nov but now i hear some knocking when i step on my break, took it back to the dealer and they check it i was told it is just normal idont thik i shouid hear anything when buying a new car.

This is a recommendation and a big thank you to the Honda Dealership in Sault Ste. Marie Ontario. I am an out of town vistor and twice have to use this dealership. Once because I had to have my sun roof replaced due to vandals, and on the second occasion, I had a warning light/alarm on my dash. Both times, I was very upset and unsure what to do, and both times they helped with understanding (being an out of towner)and fixed my CRV in both a timely manner and with respect and courtesy. I can not express how kind and efficient they were. Thank you ..a very satisfied customer.