Sprint - Nextel Positive Customer Service Ratings - page 3

I just called Sprint because my phone will not charge anymore. They were so helpful. They will be sending me a replacement phone to my house overnight at no cost, and I dont even have insurance! Plus she gave me a $70 credit on my next invoice because I am a "premier customer", and I didnt have to renew my contract. This never happened when I was with Verizon.

I havent had any problems with Sprint in the past year. The customer service has become much better. I was with Verizon before and became fed up with paying so much $ to them. I like Sprint.

I like Sprint. I think they are fairly priced and have great reception and good customer service. When you call, try being nice and maybe the customer service reps will be nice back to you. Just my 2 cents.

I have been with all 3 major carriers (Verizon, Sprint, & AT&T). Sprint is by FAR the best all around. Best coverage, absolute best prices, and quality customer service. At&t's reception and coverage is just pathetic, and Verizons prices are out of control for the same coverage as Sprint. I have been a happy Sprint customer for almost 2 years after ditching my iphone in the Atlantic Ocean, just couldnt take the dropped calls anymore. Sprint have AMAZING employee discounts on your service up to 35%...I would seriously look into this. My discount is 27% with Citibank!

I called 877.654.9111, this is a Sprint blackberry dedicated line. They are awesome at this department. Very knowledgeable, polite, and patient. Call this # if you ever have blackberry issues.

Hi, I just want to thank Jasmine ID#265515. She was so incredibly helpful with sending me a replacement phone for my blackberry tour which would not longer charge and she gave me a $100 service credit for being a longtime customer. THANK YOU Sprint. I have 5 blackberries on Sprint, with 3000 anytime minutes and only pay $165 per month! Gotta love Sprint!

I was with Verizon for 6 years and I couldnt take the cost anymore, so I switched my family to Sprint. To my surprise the coverage is actually better, and the 3G speeds on the internet are MUCH faster. Customer service seems to be very knowledgeable and pleasant.

I have been with every carrier except T-Mobile. I can honestly say Sprint is BY FAR the best reception, value, and customer service in the US. The simply everything plan is amazing. I pay $99 a month. The SAME plan on Verizon was costing me $193 a month!! I really like Sprint.

I like Sprint. They are always nice to me, and anytime I call take care of my issues. The employees at the store seem to actually care about you as well. I have a family plan with 4 Palm Pre's.

Never had a problem with Sprint. When I was an AT&T customer not only did the coverage suck but so did the customer service. Sprint is much better.

Sprint's customer service is always nice and helpful to me. I love that Sprint gives you an upgrade every 12 months (they actually let me get mine at month 10) as I wanted the HTC Hero. Only paid $179.99 for it. Plus I get a 27% discount on my monthly charge, from my employee. Sprint has AMAZING employee discounts, you should all look into it.

I was an AT&T customer for 8 years, and was fed up with their lack of coverage. I would drop calls about 10x per day on my iphone. I couldnt take it anymore. Glad to be a Sprint customer. No problems what so ever.

I was with Alltel for many years and my bill was same until Verizon bought them out and my bill skyrocketed. I switched to Sprints Simply Everything plan and I know each month my bill will be the same and no surprises. I talk and text all day without any worries about going over.

I have been a Sprint customer since 2002. We have a family plan and between the three of us, have had at least a dozen phones over the past seven years. We have always had excellent reception and superior customer support.

Never had any issues with Sprint. Great service, coverage, and prices. 1000x better than AT&T.

Never had any issues with Sprint. I have been a customer for about 10 months, after being with dreadful AT&T for 3 years. Very happy customer at Sprint. Hate AT&T. Just got a new Palm Pre with Sprint and I love it. My whole family has switched from AT&T to Sprint over the past year, so all our calls are free.

They arent that bad, could be more knowledgable about the products and services they offer.

Always have a great experience when I call Sprint. No complaints, recently switched from AT&T, and couldnt be happier. Much better reception and customer service than ATT.

I'm always satisfied with the customer service of sprint. The hold times can become excessive, however, when I reach a person, their always nice and willing to help as much as they can.

I have had issues where some reps don't note the call properly in what was "promised" or stated during the call but that's going to happen with all call centers.

Always had a great expereince when I call Sprint, but an even better experience in their store. They always seem to want to make me happy!

I must be one of the few but I have had good luck with sprint. I have been with them for three years.

I think Sprint has improved tremendously over the past couple years. Everytime I have to deal with them, they are very polite, professional and seem to resolve problems pretty efficiently. a few years ago they were pretty bad but these days, I'm very satisfied with their customer service.

I had my phone unable to connect to data after an restore, I called customer service, and after being quickly elevated to an upper level tech, they were able to promptly solve the problem. In addition to the promptness, they were also quite friendly.