2K Sports Customer Service Complaints - page 3

User Reviews, Ratings and Comments

2K Sports customer service is ranked #494 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 32.39 out of a possible 200 based upon 257 ratings. This score rates 2K Sports customer service and customer support as Disappointing.

NEGATIVE Comments

256 Negative Comments out of 257 Total Comments is 99.61%.

POSITIVE Comments

1 Positive Comment out of 257 Total Comments is 0.39%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • 2K Sports

    Customer Service Scoreboard

    • 32.39 Overall Rating
      (out of 200 possible)
    • 256 negative comments (99.61%)
    • 1 positive comments (0.39%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.6 Issue Resolution
    • 2.8 Reachability
    • 3.2 Cancellation
    • 4.0 Friendliness
    • 3.4 Product Knowledge

Add your review! Return to the main 2K Sports customer service scoreboard page

Posted by Slurpeemclean40


I have emailed 2K multiple times about my shot meter and they haven't done anything about it it's been almost a week I think I'm gonna be done with2K sports if they don't fix this issue immediately

Posted by xMLGxPadillax69


I bought 75,000 Vc on NBA 2k17 and I didn't give me anything and I was very frustrated so if u can give me my Vc please that would be very appreciated my Xbox gamer tag

Posted by ssj2003


My child is having problems with his 2k y'all sent me a email that is complianceed to my 12 yrs old and myself either you need to resend my child a new 2k17 or send a number so that you can walk us threw what to do over the phone th

That game cost to much to be javing these problems and then have to go threw so much to jave this resolved my email

Posted by xKingxLuckyyxOO


I got three green lights in a row in 2s but I missed and the. On my center my overall went down it was a 84 but dropped down to a 62 so if u can please give me my overall back that will be appreciated very much .

Posted by DaY1 x 6


Hi my new gamer tag is DaY1 x 6 and this is my second gamer tag that I had to make cause of issues with 2k17 for xbox1. My 2problems were my player was invisible and and second problem is I can't advance to my career games or practice every time I try it puts my my player back in my court it's really frustrating trying to resolve these issues after spending a $100.00 on the game(Kobe gold edition) so please if u have any solutions

Posted by Anonymous


Hi,
Just wanted to let u know...
As a fan of basketball, and basketball games, im very dissapointed from 2k17. At least from the demo ("prelude") i can see that the graphics are worse then 2k16, and the player builds are not fun at all.
After more than a dacaide of playing 2k basketball, this will be the first which i will not buy the game in.

Also, thank u for making our life hard experementing with the demo. As usual, u are not listening to your audiance.

Best regards,
Niv

Posted by Anonymous


Wow ya'll company is a piece of crap. Ya'll hung up on me 4 times ur game isn't working properly and no one to talk too , to fix it ice been buying nba games since I was 6 and now I'm thinking not buying anymore in my lifetime or my kids lifetime. And report ya'll directly

Posted by Ogxyoungboii


I need help i lost my players on 2k16 on xbox one my gamer tag

Posted by Lil_TwicCherry23


Can i get my onlline privileges back for Wwe2k16 my name

Posted by Lilbeastboy585


Your game is so trash do not make nba 2k17 like or yu gone go broke late game fouling this game missing green free throws fix it if yu want more money or more game buys find a way to fix it or yu gone be broke like before and make sure in 2k17 my career better start in middle school and more hair styles clothes and animations or else!!!

Posted by Kingfalcon7


Hey 2k I have been working all day and night trying to get posterizer and nothing is working and I got a center full athlete and I have watched every youtube video and doing what they say so I was hoping u could just tell me the best way to get with center (or just give it to me on bronze)either way will be fine if u decide to give it to me my account

Posted by Anonymous


Can I plz have my first slot of myplayer connected my I play on Xbox one

Posted by x2bisKing


I can not load into my ,my career for my 88 point guard, also i cant load into rivet city on any of my players,even though im a all star 4. Please help me , my psn on ps4

Posted by xsoldiershartx


is my gamer tag. I have been getting this error message constantly booting me out of the games in MY PARK! It is totally my rep!!!! What in the world is going on! I have had COX INTERNET TECHS AT MY HOUSE AND ON THE PHONE TO FIX THE ISSUE. BUT IT'S ON YOU GUYS NOT THEM.



ERROR:56d85bb8

Posted by Original_Carrell


Hello, i recently bought the 50 dollar vc package on NBA 2k16 and i spent it to upgrade myplayer in the game mode mycareer. I had played through most of my first season and when i got on today, it said i hadn't verified my account, which i did, now i have to start over and all my upgrades are gone and i don't have any of the vc i had bought. I hope this issue will be resolved or i am funded my vc back, you can contact me

Posted by Mightymortal2003


There is a error how do u fix it

Posted by Bama-boi_129


will u please fix my 2k server on 2k16 it want let me play online anymore please fixe online accout

Posted by TL2Q Blake


I accidentally deleted my my player who was a 92 ovr small forward who was 6'6 220 and had all the shooting badges and all the ankle breaking/ ball handling badges and I wanted to know if I could get him back in anyway but if I cannot I would like a refund I bought 75,000 vc which was $20 my gamer tag Blake Xbox one

Posted by Anonymous


I want to tell you how horribly aweful NBA 2k 16 is. The "intense defense" button just means the defender is so slow the ball handler doesn't even have to make a move, they just go straight to the rim. Off a steal the computer no matter which player it is becomes the fastest dribbler ever and nobody can catch them. If I steal the ball and use turbo all 5 other defenders catch me. A player on the other team who shoots a very high % doesn't make any shots on my team. My team just misses open jump shots, free throws and lay ups, while the computer doesn't miss anything and on rare chance they do they just get the rebound anyway. Ur game is impossible to play

Posted by Anonymous


Please Let The Server Come Back On I'm On Xbox One Gamertagg

Posted by Sscrazyman66


Why can't you fix the demi glitch in 2k15? It has almost become epidemic the number of demi glitches in the park. I feel as though its become impossible to play an equal and fair game for anyone not using a glitched player. I've worked hard to reach legend status only to feel like a rookie when playing against the hordes of glitced players. Your support in correcting this issue seems nonexistent. Rumor in the park is that 2k doesn't want to fix the demi glitch since the only way they can get vc is to purchase it. I don't if this true but I'm thinking about cancelling my 2k17 order and going back to EASports. Maybe I can get my 200+ friends and their friends to do the same. That could be 1,000's of lost accounts. Thank you for your time,

Posted by Keeppounding240


Why did u expire my player account when I'm registered email

Posted by Anonymous


My sever is not working still can't go to mycareer with any of my myplayers can't start myplayer blacktop games or anything can anyone fix this problem cause it never happend until today

Posted by Anonymous


My career in 2k14 has given me a glitch I get the All Star challenge, and I am in two events. The three point contest and rising stars challenge and it won't let me exit the screen and I don't have online yet, so I really want to know how can I get out of this glitch.

Posted by Anonymous


My MYPARK said feature unavailable do not have the right account privelages don't know what's going on and I have gold feel free o contact me

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