AAA Positive Customer Service Ratings - page 4

We have lived many places & when we have needed AAA, They have stepped in to "Save the Day".
Yesterday they saved our day again !
They sent Schaffer's Towing (Cd'A, ID) to unlock our pickup. Which we accidently locked with keys inside, (along with phones) while unloading old furniture at dump. (Yikes)
They truly saved our Day.
THANK YOU !

employee in Ft Myers Fl, 7/31/21..Mr Luis Colon was the best service tech--kind, caring, fast..he deserves 5 starts

I had a tire blow on me today (not fun), but AAA made a crummy situation so much better. The technician arrived in about 20 minutes (I was prepared to wait a while so that was a very pleasant surprise) and he was so friendly, helpful and got me laughing which really helped turn my day around. Very grateful to him and AAA for getting me back in the road so quickly and easily.

I have been with AAA for Over 21yrs and have Not been disappointed. I just recently had to go to the downtown Chicago office on Michigan Ave 3rd floor where the two woman there are So Friendly and Helpful that they made the rest of my day easier and more relaxed knowing I was able to get my photos and international drivers license without a hitch. Thank You AAA for hiring wonderful and helpful employees.

Great service today from Moroto in Ft. Lauderdale

5 Starts To Adrian Browan Team Fleet Service Technician. The Service Was A Great Experience , Under The Circumstances Of My Favorite Car Had Mayor Work Done . Always The 800 Aaa Roadside Customer Service Always A 5 Starts. Thank You.

Paul Dane is an excellent technician who focuses on providing the highest-quality customer service in an effective and efficient manner. He jumped off my car this past Sunday, and today, he came and replaced my car battery.

Paul represents the best of customer service and is a tremendous asset to AAA.

I appreciate all his help!

Sam Perkins

I was visiting my daughter in Coral Springs, FL. I had a flat tire so I called AAA. Within 15 minutes, a service man was at my car.
Between the time I called AAA and the time the serviceman arrived I had received two text messages updating me on the time a service person should arrive and verifying the problem. Also asking if I was in any danger if I waited with the car. (That was very nice and very important for her to ask that question). The serviceman called me while I was waiting verifying my location and told me he would be there within 5 minutes. He was. His name is WESLEY! He's the nicest AAA serviceman who has ever assisted me and I have had AAA for approximately 20 years. He introduced himself and gave me the options I had for the flat tire - tow to station to have tire fixed - he could fill it with air if I thought I could drive it to a close by station. I opted to drive it to a nearby station and he said that he would follow to the station in case there was a problem. (No one has ever offered to do that-Amazing!) He offered me a bottle of water - it was 95 and humid - that was so thoughtful!. This has been the BEST experience I have ever had with AAA....THANK YOU WESLEY FOR BEING SO KIND AND HELPFUL !

I had to make a service call today the truck operator was name James this guy was very very nice and courteous one of the Best l Every had.Thank you James.

The customer service department was very helpful and pleasant took care of my problems and the person I spoke to to get a towtruck was great the two road series professionals very helpful and pleasant the towtruck driver was nice enough to give me a much needed cold bottle of water. It's been as usual AAA was right there for me. Thank you

Hello. I wanted to take a minute to say that the AAA service we received on June 6th by team service technician, Ricardo, was outstanding. He arrived earlier than anticipated, and was completely professional and thorough. Please extend our gratitude to him and his superiors for exemplary service. Thank you.

The Service was Fantastic, the driver 's behavior was great , let my car working


Battery Sale , Moroto

REF#55092...had service call yesterday for my car...Wesley was the driver and he was wonderful. Polite, courteous and knew what to do to. Towed me to my repair shop and made my situation easier. He is an asset to AAA.

I would like to thank Tim Griffin so much for all of his help. Tim went above and beyond the call of duty to get me and my daughter back on the road. Service Technicians like him are the reason I never leave AAA! No matter what kind of other roadside service I have I still keep and use my AAA first. Thank you so much Tim Griffin. AAA please never let this gem go.

Troy, 53203, was my service provider. He was professional, courteous and most importantly knowledgeable. He replaced my battery quickly and efficiently. He remembered me from past calls to the house which was nice. He is an asset to the AAA family.

I used AAA service February 4th, 2018 here in Ft. Lauderdale and was more than satisfied. The tech was quick to arrive, like maybe 18 to 20 minutes and when he did arrive totally took over the situation. He was polite, competent and kept safety first at all times. This gentleman is someone AAA should be proud to have representing their company. Congrats Junior.

I needed help with getting a tire changed this afternoon. The service man was very prompt, less than 30 minutes, and did a great job getting me back on the road.

Dane Pau, call was the AAA representative who came to my home approximately 2 weeks ago regarding a dead battery. Dane was extremely courteous and professional. On a scale of 1 to 10 with 10 being the highest rating, Dane would be rated a 10.

Call #52792; 1/21/18 Rep:Moroto

All good. Moroto came quickly. Diagnosed the problem. Changed the tire. Was friendly, accommodating, knowledgeable. All in all, a very positive experience. Highly recommend Moroto

Good morning! First of all Triple A is a necessity to me, and I'd like to thank you for all the help through the years. Secondly, and most importantly, I wish to let you know how awesome the last service technician that you sent me was. His name was Wesly, and he certainly took the care required to tow my 1999 Mustang Cobra. This car is MY pride and joy, but you would have thought it was his. Everything was done in a timely manner and he was so kind/friendly. The world certainly needs more "Weslys" in it in all situations. I hope you know that he is an asset to Triple A. Thank you again! Patricia A. Rogers

We had Ricardo come this afternoon to help us get our 2001 jaguar started. The problem was made worse by some family members who had tried to help and put the battery back in backwards! Ricardo quickly diagnosed the problem,corrected it and our car was once again running perfectly. Now I realize why we have been AAA members since 1984. With men like Ricardo out in the field, I know we always receive the best service. Thank you Ricardo
Roger and Ginny Williams Fort Lauderdale,FL

Had a great experience with driver James Brooks. Very professional and friendly. Made a bad experience better than it could have been.

I want to thank the driver that stopped behind me on the northway going south bound near exist 6&8 when my granddaughter got sick, he stayed there till I was able to go, he kept us safe when traffic was going by that time was about 2:30pm or 3pm when we were going back home.It was very appreciative to having him there. Thank you again. Barbara Mason a AAA member.

I used triple AAA for a defective rental car return that had to be towed. The driver was Junior from AAA south. I just wanted to let you know how friendly and nice he was. He told us of some things to do in the area while we were there on vacation. While the vacation started a bit rough because of the car we visited some of the attractions he suggested and had a wonderful time. Thank you for your help with our visit.

Call#57366
Moroto was excellent, polite and courteous. He put in a new battery and had us mobile in half an hour.