Epic Fitness Customer Service

User Reviews, Ratings and Comments

Epic Fitness customer service is ranked #856 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 22.50 out of a possible 200 based upon 6 ratings. This score rates Epic Fitness customer service and customer support as Terrible.

NEGATIVE Comments

6 Negative Comments out of 6 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 6 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Epic Fitness

    Customer Service Scoreboard

    • 22.50 Overall Rating
      (out of 200 possible)
    • 6 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 0.0 Issue Resolution
    • 4.0 Reachability
    • 1.0 Cancellation
    • 3.0 Friendliness
    • 1.0 Product Knowledge

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Posted by Anonymous


My Credit Card Company, Discover, Declined A $47. 00 Charge From This Company. I Was Never There And I Certainly Never Ordered Anything From The. Be Careful Of Using Your Credit Card With These People.

Posted by NoSmartwatchHere


Just like another comment says. Was shown a deal on Instagram from a random shop and paid but was charged by this company, no email confirmation. Apparently paid for website access for same price which is how I know it's connected. No questions or concerns answered. Was just told they have no idea what I was talking about even though I had screencaptures showing their website stating they charged me and to expect email with gift card. Was told how to cancel membership. That it self was a hassle. Went through another agent to complete the cancelation but got text notification from bank about fraud alert saying this site was trying to charge more money.

Posted by Anonymous


I Don't Know What this Site is but it is reoccurring on my bank Statement I want to cancel but cannot , Must be Fraud!!!

Posted by Beware


Scam!stay Away!i Never Intentionally Signed Up For This Site.they Lied!

Posted by Anonymous


This is fraud. You can't get ahold of Epicfitness., but they will charge your card. I accidentally hit on the website thinking I was getting something else. If you want to get ahold of a tech that has no idea what you are talking about and you have to pay $5.00,, This website needs to be SHUT DOWN!! NOW

Posted by Mike


I tried to contact someone to help with my A30T treadmill on you Customer Service number a few times today, one on the automatic call back number..have not heard from anyone....I only have 67 miles on it this treadmill...the belt has always slipped. I tried tightening the belt but is still slips. Could use some guidance.

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Contact Information
Customer Service
855-374-2348

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