Search for a Company by Name

JVC

Customer Service Ratings and Comments

JVC is ranked #71 out of the 233 companies that have a CustomerServiceScoreboard.com rating with an overall score of 52.20 out of a possible 200. This score rates JVC customer service and customer support as Disappointing.

NEGATIVE Comments

4 Negative Comments out of 5 Total Comments is 80.00%.

POSITIVE Comments

1 Positive Comment out of 5 Total Comments is 20.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating
  • Submit your comment >>
  • I bought a digital camcorder in 2007. Circuit City skipped town and don't even exist anymore. I can't copy or e-mail any of the videos I recorded so I can't share and JVC said to call Cyberlink (the makers of the editing software) but they are unreachable. We lost the battery to the camcorder somehow and we can't seem to find anyone willing to help us get a new one, or at least a correct new one. What a ripoff this has been.

    sugardoodle 11/23/09 11:34AM

  • My mother Purchased JVC Everio camcorder.She misplaced the disk and the camcorder is not recognised by my computer without the software. JVC doesn't have the software on the internet and wants ANOTHER 30.00 for a replacement disk.I will not be purchasing anything from JVC and will discourage anyone doing business with this company.

    Kevin 9/15/09 4:29PM

  • What consumer electronic company doesn't have a tech support phone number available? 'If you really feel like it, fill out this convoluded form online and maybe it'll get to us.' I got the number here, and the man was helpful, but the company doesn't seem to want to have to help.

    Blazilith 9/4/09 12:11PM

  • These people are a joke. My TV has been broke for five months and now they've finally decided to send me a replacement. However, they sent it to the Boston service center instead of Indianapolis. They promise to call you back but never do and are not very apologetic. I'll never buy another JVC product again.

    civicgirl5 2/24/09 8:46AM

  • Submit your comment >>
  • I called for help on a TV this morning. The help was immediate and thehelpers were pleasant. Immediate positive results.
    Thank you

    Anonymous 9/17/09 10:39AM



  Contact Information  
Customer Care Center
800-252-5722
Complete JVC customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Complete JVC customer service phone numbers and contact information at ContactHelp.com
  Get Help Online  
Get immediate support for your JVC questions from HelpOwl.com.

Receive immediate support for JVC at HelpOwl.com
  Boycott Company  
View all boycotts of JVC and join a boycott today!. You can also organize your own JVC boycott with many tools for promoting and managing the boycott.

Boycott JVC today at BoycottOwl.com
  Company News  
JVC television quit working, and warranty repairs taking too long
So we went into Best Buy and spoke with one of the customer service managers. When I told them about Booth's problem, they started making calls immediately. ...
Taiyo Yuden Recordable Media Now JVC Brand
... a broad selection of innovative, cutting-edge products and solutions from both leading manufacturers and its own line of high-quality disc publishing and printing solutions, Microboards is also renowned for superior service and technical support. ...
Bazaarvoice Announces JVC’s Launch of Ratings & Reviews™ on JVC.com
As a result, customers are happier with their purchases and make fewer calls to the customer support center,” said Karl Bearnarth, Senior Vice President of ...