Posted by Anonymous
I bought a product in NZ. However, when I tried to register it online for warranty purposes, I was unable to as one of the mandatory fields was to select and Australian state. Being in NZ, I simply couldn't do this so was unable to complete the registration. I then contacted customer services via their online form, but have heard absolutely nothing back. The option to phone Kenwood is also not available to NZ residents as the only number listed ANYWHERE on their website or documentation is a 1-800 number, which will not work from NZ. I really wonder why this company sells to NZ at all. They clearly don't value our business.