Memorex
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I purchased a portable dvd player from them in then begining of December. 3 weeks later, the product stoped working. I contacted memorex, where I was put on hold for hours, and then forwarded to India where I was told that there wasn't anything they could do for me. I will never again purchase anything from this company and will let every person I know never to purchase from them again. Anonymous 1/11/10 2:10PM
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This is the worst company I have ever bought a product from. I bought a DVD player from them in May, it broke a couple weeks later, and after talking to technical support 20+ times, paying to mail the broken DVD player to them, then waiting two months, I received yet ANOTHER broken DVD player from them! They are now trying to send me another one, which I am refusing and I am now demanding my money back. DON'T BUY THEIR PRODUCTS!!!!
Anonymous 10/30/09 10:42AM
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I called last night, Oct. 14, '09 at around 7 -8 p.m CT for assistance with my DVD player. I got a smart aleck instead.
Anonymous 10/14/09 3:13PM
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I purchased a 530L DVD-Burner of theirs on Nov 30, 2008. Supposedly this product was warrantied for 1 year. On Aug 31 the drive door refused to open. I then submitted Proof of purchase to Memorex for a replacement. Talk about a run around! Memorex does not have any interest in honoring their warranties to their customers. Also, the customer service I received was very poor. I am going to file a complaint with the BBB against Memorex and their failure to honor their warranty.
misterstop 9/2/09 9:29AM
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I bought a 5 pack of CD-RWs and all 5 of them went bad, meaning that they are supposed to be re-writable and 2 out of 4 worked, but only for 3 uses. So I contacted customer service and they sent me 5 more, the same thing happened, they become unusable. I just want my money back. I will not buy memorex again,
Anonymous 7/7/09 9:42AM
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I'm writing in reguards to an unpleasant experience. On 8/31/08 I purchased two mvdp 1085 players @94.99 each as a xmas gifts. I was not informed of a 90 day manufactor warranty. If a product does not work at all a company does nothing to satisfy a customer. A portable dvd player is not used regularly and 90 days is limited. I spoke with a Rafael Alba ref# 520344 who was pleasant yet still no help. I can understand if the merchandise was beat up, missing access. or had no proof of purchase. I have offered to fax the proof & was willing to purchase/upgrade for one that works & can't understand the unwillingness with no exceptions is disappointing. I will no longer shop memorex for the fear of a product that doesn't work. I will also be sharing my experience with all friends & family. Nancy Heard
Anonymous 6/4/09 12:06PM
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omg i have an iHome from them the model is Mi2001 "S" and they didn't help at all.
doctadre8917 3/7/09 12:12PM
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they have no idea about product updates... 20mins i'll never get back.=(
chewychee 2/6/09 2:26PM
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Their customer service sucks really bad!
michelle 2/5/09 1:57PM
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They didnt help at all!
PeopleRmad 12/24/08 11:03AM
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