Posted by Rick
Unbelievable I rent vehicles once a month at a minimum. This was the first and last time I use Payless. I rented a vehicle in Managua and was basically threatened when I returned it because I didn't have it washed before I returned it. They verbally insulted me. They wanted me to pay them cash. It was behind ridiculous. I took a picture of the manager badge and let him know I was going to let upper management know what he was doing. He could care less and told me to get lost. It was horrific