Pizza Hut Employee Customer Service Ratings - page 2

Hello,
my name is Joseph, I worked for Pizza Hut in Brownsville, TN. As of today I guess I am no longer employed. I arrived at work at 10:01 I knocked on the door for 15 minutes and they would not open the door finally I took my phone so that I could find the number and call, at that point the manger came to the door and said I was 20 minutes late. Savannah then informed me that they work around here and in the same sentence said that I had been on my phone for 20 minutes which lets me know that she was aware of the fact that I was trying to come to work. Savannah then proceeded to tell me I do not ever have to worry about working at Pizza Hut. This was unprofessional and unacceptable. At times I am on the schedule for 6 hours in which they get upset if I try to step away for even 5 minutes for a short break, apparently they do not know the law and I am guessing they think I do not know the law either. It is a disgrace to the company if you pride yourself on good customer service because good customer service starts internally. I hope that you will clear up this matter, I look forward to hearing back from you.

Thank You

Pizza ease awesome like always even when I worked at pizza hut in my younger yrs . But done on now a delivery charge. when the driver don't see a penny of it it bs!!!! That many needs to go to the drivers period its a different. story if it was your vehicle!!!!

Hi name is gerardo and id like to tell the story of my employment history working at pizza hut 21st and 1920 n amidion,wichit ks. I started working at this location February 16,2015. At first i was very satisfied working here, my job was easy, coworkers were fun to be around with and i would always enjoy coming to work day after day. The manager working there was named bryce but was unfortunately fired. we got a placement store manager. Her name is cassey. My job was still enjoyable but i would be harassed countless times by a certain manager who worked there who treated his employee disrespectfully and often used foul language to get an employee to do something. After 2 months of being accused of careless mistakes by the same manager, the store manager decided to cave in and let me go. I felt discriminated for having a mental disease and they knew about it. Yes i have ADD, Attention deficit disorder. Although it does not impede my ability of being a good worker prove in by my first months of working there,but it does act up more in times of hard stress placed on me. I remember being hired on with notion that i would treated equal as everybody else.The Equality Act 2010 protects disabled people from being treated unfairly in their everyday lives.  This includes many people with mental illness.I did not like coming to work when i would feeI out it. I tried talking to the store manager about it and to maybe listen to music because it would help stimulate my brain better so that i could at a optimal level without getting distracted. I worked as a dough prep. Im also currently taking ADD medication to control my innattentiveness.I would really like the chance to talk to an official pizza hut district manager or someone who can i can talk to about this very serious deliema. I cant get a job due to my bad discharge from this pizza hut.

First of all I'm a former pizza hut employee. Worked in different locations in a 7 year period and Estes Dr. Chapel Hill NC was one of them. The last time I dined in was my last, dirty plates, cups,salad bar not full, bad service. Decided to give another go for carry out. Person who answered the phone had no knowledge of specials or menú for that matter, she didn't even know that stuffed crust is offered in one size only. I should've asked for someone else. Anyways we ordered 2 stuffed crust, 1 meat lovers, 1 pepperoni, $35 worth! Which AGAIN I asked about a special so I can save money. Then today I see a commercial about ur $11.99 cheese dippers crust which would've been $10 difference! For $35 we could've ordered 7 pizzas from dominoes and 5 from Papa John's! Sad to say you have officially lost a customer! Pizza hut has been my favorite since a child. Now I choose my second favorite, Dominoes. Worst customer service and it sounded like a circus walking through the door. I'm so disappointed to see such a once great place to dine at go to hell! As well was one of my favorite stores to work in.

I've worked at the pizza hut in Iowa Park and I had a terrible experience. For the first few weeks it was okay but then later the manager was trying to "change things" and ended up making things worse. She would tell at me in front of the customers and my employees and sit her in chair on her personal phone all day. She would always leave the restaurant for personal reasons. My coworkers seemed to still have the minds of 14 years olds and call people names and say bad things about the customers as well as me.

I'm a former employee of yours. I've been trying to get a formal hire and release date for over a month. Please help m me to accomplish this. My name is Savannah Cabanaw. My social is please Send this I info to me ' thank you

I worked at Pizza hut 30 years ago and it was so good.I am sitting here tonight with a pizza I don't recognize. We eat there alot and each time I keep hoping it will be better. All it is is a tough crust with a smidgen of sauce (which I always ask for xtra sauce I will even pay for it.) They assure me they will, but it never happens. Same goes for the cheese it is just a sprinkling. I long for the days when I could get a delicious pizza there. It was heavy to carry because it was loaded with sauce meats and cheese. I know they have cheapened it to make it more affordable but I would rather pay more and be able to enjoy every bite. I think I have bought my last pizza hut pizza ,unless major improvements are made

What happen to the cheese? When I pull off a hot slice of pizza l want stringy hot cheese... But there in no cheese on pizza hut pizza anymore... I use to work at pizza hut... pizza hut was the best. No more... Bring back the cheese

I work at Pizza Hut and all the new managers our worried about is the bounce and not customer service they talk about not getting a bounce to their employees that is very wrong. We don't care about how much more money they want to make so they work us like dogs. They don't work what they should be changing the times and sucking up hour the hours on their phones and our doing nothing to make our staff better it takes them a mouth or more to bring a person on board after a interview and take the easy way out by rehire old employees that never stay.That is running business by owning it not. Why to go with your pick of new management. Belleville Mi.

My daughter has worked as a waitress for the Greenville, MI Pizza Hut for almost three years. She has had not vacation, she gets no breaks or lunches on any day or night she works. The store manager does NOT work around her collage schedule, but schedules her to work the days she has class. Yes, she spent two hours writing her whole schedule down four weeks before classes started and wrote down ALL sixteen weeks for him in the books. But, still he would make it her problem when he didn't look at his own books when scheduling. If she didn't find a replacement she would be fired, because of his mistake. She requested a weekend of for her sisters prom two month's in advance and did not get it. Yet another employee got it off instead who asked a day before just because they wanted to have it off. At one point she had taken our extra vacuum in to work so the floors could be vacuumed at night. The one that was there had broken wheels and would not push across the floor. when the regional manager found this out he was corrected and bought a vacuum for the store. For her going above a beyond to help herself and co-works, she got a yelled at by the store manager in front of myself and customers. Told to get the vacuum out of his store.

Also, just today he made here come into work when she was throwing up, and running a fever. When she left today she had a temp. of 101. I believe that, that is against health code. But, he told her if she did not come in she would be fired. she is at work right know thrown up in the bathroom in between waiting on customer's. I don't believe that this is what you want your employee's or your customer's to have to endure.

We as a family used to all eat at our Greenville, MI Pizza hut. But know they have NO meat on the salad bar, always out of one or all pizza's but thin crust, when we call in. Know if we want peperoni's on our salad we have to pay $1.00 for about 10 pieces. I don't believe that is fair to the customer, when you advertise a full salad bar and many different types of pizza's.

I hope that something can be done. My daughter is a great worker and loves to waitress, but is ready to leave your pizza hut after being there for three year. I, would like the pizza hut back that I grew up with back. Please help your employee's and customer's by changing the acts of the store manager. I am calling the health department also.

I went to work for Pizza hut recently and ever since they hired me in Anna,IL Both the managers would disrespect me and mimic me, make fun of me, and prank call me pretending to be a real costumer. They say they gave me 2 weeks of training but I was really only trained for 4 days. They expected me to know everything right away. Other people have quit their jobs because of the way these Managers have treated them. They also have old rotten milk sitting on display that has been there for about 3 years from what I was told and they do not throw it away. It is also in reach of anyone to go and grab it off the counter display.

Pizza Hut corporate office must have a rule for thier restaurants to treat thier customers like that! I went to work for a pizza hut (and I purposely do not captilize thier business name for the simple fact that I have no respect for the their employess are allowed to act. I was looking for their corporate headquarters to file a complaint for the way I was treated on my first day at work at a pizza hut in El RenoOklahoma when I came across this comment about the customer calling and the pizza hut employee picking up the phone and laying it down without saying anything and he could hear the people in tbe background and he was in total different area than I am. Well the one day I worked at this Pizza Hut in Oklahoma, the phone was ringing and the TOTALLY Rude, obnoxious, and in my opinion "ignorant acting" man (?) that was "supposed" to be training me told me the next time the phone rang to go pick up the one in the back and lay it down on the counter and leave it. I wonder if that is in their employee handbook!

I Richard m. green was done wrong at one of your work sites,i used to love to come to work,and be a team player,until oct.18,2012,when i was let go because i did nt get to the phone in time.Truth be told i was not even given a chance to walk two steps to the phone,when i was told to clock out.I did what i was told and got fired.Keep in mind that i was a cook,and would help anyone of my workers.Right is right,and wrong is wrong,and if i must,i will get an attorney

I worked at pizza hut for about a month last summer. I only worked there for a month because the managers harassed me, treated me bad, and intimnidated me all the time. I just had so much anxiety just to go to work, that I couldn't do it anymore.

Now, it's February 5th, and I still haven't received my w2, which is supposed to be to me by January 31st, a couple days late is understandable, but I have the feeling they won't even send it.

I will NOT call the manager where I worked, as he is the reason as to why I couldn't continue working there.

Also, I heard someone who delivers pizza for pizza hut say that they aren't allowed to wear jackets, in wisconsin, when it's zero degrees outside. That doesn't seem right to me

I would like to start by saying I LOVE PIZZA HUT and always have. My situation is about my daughter. She has been looking for employment for a while now and was very happy when she was asked to an interview at the Rochester New Hampshire Pizza Hut, and even more excited when she was told that she had a job with them.
My daughter went on an interview and met with a manager named Ryan who did the interview with her. He had told her she was hired, he explained that she needed to fill out an I9 online and then come in on Friday to meet with another manager and complete some paper work. She went in on Friday (I know because I TOOK TIME from my job to bring her)Once there she asked to meet with the manager. The person asked her name and went into the back and came back out and said that the manager is busy. She then told my daughter that the manager said that there is something wrong with their computer system and she is having difficulty receiving her I9 and that they will call her. My daughter waited a couple days and received NO phone call. My daughter called and spoke with the manager Sharon who proceeded to tell my daughter that they are having a problem getting her I9. My daughter asked if it was something she did. The manager explained that it was NOT, it was the system and they would contact her as soon as they got it taken care of. My daughter again tried to understand the situation but still tried to keep her hopes high all while wanting so bad to start to work. Again more days went by and no phone call. My daughter again called and got another manager on the phone. She explained who she was and why she was calling. The man on the other end stated " I think she already hired for that position" my daughter responded “yes me”. The man then told her that he would have the manager call her. AGAIN no phone call. My daughter called again and asked to speak to Sharon and stated who she was. The person left the phone for a minute then returned and stated that she was in a meeting and would return her call. NO PHONE CALL WAS RETURNED.. This is very upsetting and disappointing never mind VERY unprofessional of this company. I will NEVER eat at any pizza hut again in my life. The behavior and un professionalism of this company is disturbing. This manager has a position and it is her job which consists of showing strength and professionalism, and if she did not have employment for my daughter she should have stated so instead of ignoring her phone calls and having other employees speak to her. If the manager who hired my daughter had no authority to do so.... well she should probably speak to him as well. As I stated earlier in this letter I will never eat at a pizza hut again and while Im sure this is not a threat to this company, due to me being one person, I will make sure EVERY PERSON I know understands the situation and the incident which happened and I will let them by the judge. Which by the way I have expressed my feelings about this situation to many friends and family already and they too are very upset about this and feel that it is very unfair.

Little story: I work in a office building which consists of many people and we were having a luncheon/party for one of our supervisors. Everyone pitched in and we were to order sandwiches, pizza, soda etc for the luncheon. Pizza Hut was suggested. One of my co-workers who I spoke to about my daughters situation said “NOT PIZZA HUT. We are all set with a company who behaves in that manor, there are plenty of other places we can order from".
So story short I may be one person telling my story and expressing my feelings but it seems that people are listening.

im wondering why after years of service you would let go of loyal employees 2 that im very close to and know very well just how loyal they were to Pizza Hut an its b/c you feel the need to change your management i mean really my family and friends order from you and i just dont feel the need to order from a place who doesnt respect or appreciate when others put their job 1st to be there always when needed an on call to go the extra mile for you an then in return you show your appreciation by firing them what kind of employer are you really??????