Posted by N.Pick
I was at the Deerfield Store in Illinois and the most helpful sales men. There names are ANDY R. AND BRIAN P.
Sports Authority Positive Customer Service Ratings - page 2
User Reviews, Ratings and Comments
NEGATIVE Comments
128 Negative Comments out of 154 Total Comments is 83.12%.
POSITIVE Comments
26 Positive Comments out of 154 Total Comments is 16.88%.
Issue Resolution
Reachability
Cancellation
Friendliness
Product Knowledge
-
Sports Authority
Customer Service Scoreboard
- 49.28 Overall Rating
(out of 200 possible) - 128 negative comments (83.12%)
- 26 positive comments (16.88%)
- 4 employee comments
- Attribute Ratings
(out of 10 possible) - 2.1 Issue Resolution
- 3.5 Reachability
- 2.4 Cancellation
- 4.1 Friendliness
- 4.1 Product Knowledge
- 49.28 Overall Rating
