YouTube Customer Service Complaints - page 2

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YouTube customer service is ranked #719 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 26.17 out of a possible 200 based upon 56 ratings. This score rates YouTube customer service and customer support as Terrible.

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54 Negative Comments out of 56 Total Comments is 96.43%.

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2 Positive Comments out of 56 Total Comments is 3.57%.

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    • 26.17 Overall Rating
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    • 54 negative comments (96.43%)
    • 2 positive comments (3.57%)
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Posted by B


Deeply regret to your youtube offline videos system/process



I had downloaded a lot videos from office for offline viewing at home. But when i went home they were showing expired and when i clicked on them it showed connect to internet to update. So i went online but even then it was showing connect to update, but after long hours of searching over the internet i couldn't find any solutions. Why it ccur. You Tube has eaten my data plane.



Regards,

Posted by Anonymous


Please, i need your help, i bout a LTC Smart 40" inch tv and no matter how hard i tryed! coulnd get access to youtube on ROKU, hello there! please give me a hand ok, i really want my youtube on my LTC tv, excuse my inglish ritting si. Mr.Delgado

Posted by Anonymous


Hi throughwomenseyes,



Weââ?¬â?¢re writing because one or more of your videos is no longer viewable in the United States, due to a pre-existing claim by a copyright owner. Before we get to the details, please be assured that this change does not affect your account standing on YouTube, nor does it put your channel at risk of termination. In other words, this is not a ââ?¬Å?copyright strike.ââ?¬Â?



Here�s why this is happening: You may have heard that we recently announced YouTube Red - a new membership that offers fans more choice in how they watch their favorite videos with features like ad-free, background and offline viewing for a monthly fee. In order to deliver a great experience for fans who choose to pay for this offering, we are updating our contracts with all of our content partners. The new terms make it possible for us to share subscription revenues with creators, providing an additional revenue stream for them beyond ad-supported YouTube revenue. The overwhelming majority of videos on YouTube are accounted for in our agreements, but there are some partners who have asked for more time to think about their options. While we work with these partners to update their terms, we unfortunately can't make their claimed videos available in the US.



There are a few options that might be available to you. For example:



If you believe Content ID mistakenly identified content in your video, or if you have all the rights to use that content, you may be able to dispute the claim. Visit our help center for help understanding and addressing claims.

If you�ve received an audio claim, you may be able to remove the song. You can also take advantage of the YouTube Audio Library -- royalty-free tracks you can use for free, forever, for any content you make (not just YouTube videos).

The videos listed below are being affected by this. Each video title links to more information.



What is Women Waking the World?

Itââ?¬â?¢s our goal to make as much great content as possible available to as many people as possible, so weââ?¬â?¢re actively working with copyright owners to restore these videos in the USââ?¬â??for both ad-supported viewers and members of YouTube Red. We sincerely hope this is a temporary situation, and very much appreciate your patience.



- The YouTube Team



Help center � Email options � Report spam

Posted by bob


I'm so tired of this crap!

For 3 days I've been trying to sign in, to tell you I'm old enough, (65) to watch you tube. But your site keep s sending me round and round and round. I'm so upset. ........ will someone talk to me before I blow up? I can't use my old phone number, it was a work number I no longer have. My email, , is the same forever! And I can't remember a 10 year old password, so, I guess I'm SOL? SO now what? Just let it go? TALK TO ME, PLEASE

Posted by Anonymous


Seriously, waited 20 something minutes only to be told that the phone director stepped away, and then got hung up on. Thanks.

Posted by Jeanette Pugh


I Think You Tube Is Great)

Thing Is People Stealing Phones And Emails And Breaking Into Houses To Gain Acess To Equipment Used To Make A Film.

Charlottesville Virginia Has Problems With People That Suffer From Envy Stealing My Equipment

From Jeanette Pugh

Posted by Anonymous


Very awful service, can never seem to get help from someone and they always seem to be rude

Posted by farhan


Which type service is this bcoz no 1 is attending my call and i want help from youtube service .Plzzz if any one of youtube service sew my this comment so rply me soon on

Posted by Anonymous


Do you actually answer your call? My time is very important, your easy access to porn has destroyed my marriage and my family and I need help with parental/porn blocks! Why can't I get help? How many marriages are you going to destroy? Where's the customer support? Answere the phone on hold now for 2:40:30!!!

Posted by Anonymous


I now have been on hold for2:26:30 what the hell?..

Posted by Anonymous


I don't use you tube a lot but i am very irritated with their micro monitering. Ive wanted to watch snow bride and everytime there is a upload even ones from early fall, you tube has deleted them all...your staff picks and chooses. You have pure filth you leave on but a good movie , clean and good you delete...i wish your company aka google too would be boycutt...you dont deserve the time spent with you. If women even would boycutt you, youd see a noticable difference. Ive come to dislike you tube and google.. Dont bother contacting me..i am never available..im closing all my emails today on google i hate that all in one option anyway.. theres no privacy on google. But you tube and snow bride has infuriated me. Hallmark needs to ban your ability to run any of their movies; making them available only on Hallmark options. You dont deserve to run clean family oriented movies. You tube only wants trash.

Posted by Anonymous


I have been dealing with trying to gain access to both my "legacy accounts" for over a year now and have had no help whatsoever. I am met with the same silly, incomplete guides of "how to's" that are about as vague as the paper's astrology column and any attempts I have made to contact customer service have been totally ignored.

Posted by Anonymous


Youtube "customer service" is a job! Never one do you speak to a human. Some respect they have for the people that make them millions a year. Try and spend come of those millions on hiring a HUMAN to answer the phone! !

Posted by Ted Salins


When I try to log into to my YOUTUBE account, it wants my Google password (which I apparently created but have no memory) and which specific date I signed up and separate specific date when I last visited. How am I supposed to remember those? Wild guesses would not let me through to change my password. I am a teacher and I need to access my YOUTUBE/Google account. Please help.

Posted by Anonymous


Hello Customer Service.

I have had utube on my computer and iPad for years. now it won't allow. me to connect.

I have tried several times.

Thank you

Gary Wright

Posted by Anonymous


Unbelievable !!! A kompany like YouTube does not have customer service contact telephone numbers .... Way a disgrace .

Posted by alicanelson


I can't believe youtube does not have technical support to access account info! I miss placed my account information/password have tried too many times via website to get information (doesn't recognize my email, phone or anything) to no avail. Called the 800 # and they tell me they can't do anything to access accounts. Unbelievable!!!! I created the account, added one video both on the same day. Have not been on the account since and just want to delete the one video.
Still looking for HELP

Posted by Anonymous


Your customer advice Suck yall are no help I will never do business with yall ever again I been locked out of my account/YouTube for weeks now and I CANT get intouch with anyone

Posted by valeriedunning


for some reason my password wouldnt work(on my youtube acct) so i sent to reset it well stupid google changed everything now it is a totally different acct ya I want my name to be my email stupid I am really pissed you opened a new acct for me I didnt ask for that I wanted a new password. now fix it back how I had it . I work hard all day and this was my relax time and you took it away.

Posted by Susan


I want to know who and why my freedom of speech was violated last Friday when you pulled video I have been on hold at the phone number provided by your web sites.
I have been holding now for 2 hours and 25 minutes. Sure my call is important to you,not!

Posted by JakeeBoi


So far I have been on hold for 1 hour and 10 minutes! DO NOT call them up!

Posted by youtube.


I am absolutely sickened and bloody fuming that whilst viewing a child's cartoon suitable for kids ages of 6 and up yogi bear viewed by my self my twelve year old son and mf ex partner witnessed 2 cartoons and found them to both be very perverse one in particular mentioned about yogis genital be long and his girlfriend shaving her pubic hairs this was in the form of a song this is sick and i now expect you to contact me on my mobile with an explanation my number is i look forward to an explanation shortly should you fail to ring me you will leave me no choice into informing the police as this is not the first time my family has witnessed this thank you.

Posted by CrazyEnglishman


You Tube allows trouble makers to rule and cause trouble with existing great channels and when the channels fight back they get blackballed and given community strikes with threats of account termination if they do not comply. Trolls do whatever they want and get away with it but yet a channel does not have a right to publish a blocked channel list video. They call this harassment, bullying and so forth. They have it in reverse. They punish the victims and reward the troublemakers. Looking for an alternate site to host our videos

Posted by blank


Terrible support on the phone for 30 minutes! Get the same message every minute: "All of our representative are currently busy at this time. Your call is important to us, and we appreciate you patience. The next representative with be with you shortly."

Well clearly my call isn't important!

This is why i prefer Apple over Google! I CAN TALK TO A PERSON IF I CALL APPLE! AND IN A TIMELY MANNER!

YOUTUBE HAS NO SUPPORT! TERRIBLE!

THE FORUMS DO NOTHING!!!!

YOUTUBE!

Posted by Anonymous


Ever since they were bought by Google, the company has done all it can to cut off all communication with coustomers. Have a problem? You can practically feel the owners giving you the middle finger as you look for contact information. Tohse few who have found phone numbers have discovered they are dead ends.
Google wrote the book on ignoring their users and brought that policy to YouTube in full force.

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