BBVA Compass vs BB&T
Customer Service Comparisons
Best Customer Service Rating
BB&T has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| BB&T | 24.40 | 175 |  | | |  |  |
| BBVA Compass | 17.20 | 51 |  | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- BB&T has had 175 total customer service ratings of which 7 have been positive and 168 have been negative. This has resulted in an overall classification of Terrible.
- BBVA Compass has had 51 total customer service ratings of which 0 have been positive and 51 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
