Celebrity Cruises vs Carnival Cruises
Customer Service Comparisons
Best Customer Service Rating
Carnival Cruises has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Carnival Cruises has had 189 total customer service ratings of which 35 have been positive and 154 have been negative. This has resulted in an overall classification of Disappointing.
- Celebrity Cruises has had 43 total customer service ratings of which 2 have been positive and 41 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
