Mutual of Omaha vs United Healthcare

Customer Service Comparisons

Best Customer Service Rating

United Healthcare has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
United Healthcare25.37822
Mutual of Omaha22.8020

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • United Healthcare has had 822 total customer service ratings of which 31 have been positive and 791 have been negative. This has resulted in an overall classification of Terrible.
  • Mutual of Omaha has had 20 total customer service ratings of which 0 have been positive and 20 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: