NetSpend vs Green Dot
Customer Service Comparisons
Best Customer Service Rating
NetSpend has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| NetSpend | 19.76 | 258 |  | | |  | |
| Green Dot | 17.89 | 118 | |  | |  | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- NetSpend has had 258 total customer service ratings of which 3 have been positive and 255 have been negative. This has resulted in an overall classification of Terrible.
- Green Dot has had 118 total customer service ratings of which 2 have been positive and 116 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
