Autodesk Customer Service Complaints - page 3

User Reviews, Ratings and Comments

Autodesk customer service is ranked #715 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 26.24 out of a possible 200 based upon 55 ratings. This score rates Autodesk customer service and customer support as Terrible.

NEGATIVE Comments

53 Negative Comments out of 55 Total Comments is 96.36%.

POSITIVE Comments

2 Positive Comments out of 55 Total Comments is 3.64%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Autodesk

    Customer Service Scoreboard

    • 26.24 Overall Rating
      (out of 200 possible)
    • 53 negative comments (96.36%)
    • 2 positive comments (3.64%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.3 Issue Resolution
    • 1.8 Reachability
    • 2.0 Cancellation
    • 3.2 Friendliness
    • 3.0 Product Knowledge

Add your review! Return to the main Autodesk customer service scoreboard page

Posted by Anonymous


One of the worst sites to get technical support.
There is no way to talk to a live person (they all dead voices of instructions....)

Posted by Anonymous


if your a student dont bother calling this number. they wont help you. thier customer service will tell you its a subscription line for paid customers only.

Posted by disgusted


this company has made it impossible to talk to a person.... extreme difficulty in navigating their website to find a customer service person's phone number

I don't think they want to talk with anyone

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