HoMedics Customer Service Complaints - page 2

User Reviews, Ratings and Comments

HoMedics customer service is ranked #96 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 59.09 out of a possible 200 based upon 36 ratings. This score rates HoMedics customer service and customer support as Disappointing.

NEGATIVE Comments

31 Negative Comments out of 36 Total Comments is 86.11%.

POSITIVE Comments

5 Positive Comments out of 36 Total Comments is 13.89%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • HoMedics

    Customer Service Scoreboard

    • 59.09 Overall Rating
      (out of 200 possible)
    • 31 negative comments (86.11%)
    • 5 positive comments (13.89%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 5.5 Issue Resolution
    • 2.4 Reachability
    • 3.8 Cancellation
    • 5.9 Friendliness
    • 5.0 Product Knowledge

Add your review! Return to the main HoMedics customer service scoreboard page

Posted by Anonymous


This is the WORST company on the planet for customer service. No one ever answers the phone and after you get tired of holding you are directed to press "5" to leave a message...at which point they say they are closed and you get disconnected.

Posted by Anonymous


I got as a gift the homedics sound spa plus. I plugged it in, it's not coming on. What am I doing wrong?
Frustrated,
Connie orms

Posted by Patricia Holmes


I have called several times and waited on hold forever just to order a replacement cord for a sound machine.

Posted by Anonymous


I called and left messages on Feb. 8 with a question about a particular
humidifier. No one has responded and it is difficult to get through.

Posted by rh40


I have emailed Homedics twice about my new, defective humidifier, once through the website "customer service" portal and once directly to their customer service email address. That was days ago, and I have received absolutely no response, not even an acknowledgement of my messages.

Posted by Anonymous


I recently purchased a Blood Pressure Monitor at K-Mart in Manistee, Michigan over 30 days past. The readings seem to be much higher than normal. Instruction book indications the plus and minis, however, I took the monitor in for my doctor to check and he indicated the readings are too high. Example: When taking my reading(s) the doctor said the system was a plus 30 and the lower reading was plus 5%. K-Mart will not exchange monitor and I need a more accurate reading(s) because of my blood pressure and I have to mail in my results to my doctor in Manistee, Michigan. I am now in Florida for the next five months. Any assistance you can provide is greatly appreciated. Marshalll .D. Kuriger,Thank You

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Contact Information
Customer Service
800.466.3342

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