Little Tikes Customer Service Complaints - page 2

The activity garden is not safe my 8 month old keeps pulling the whole structure over on him in all positions. He is beginning to pull himself up as well as stand and this toy cannot support his wieght or activities. Also my fingures have got caught in the release space to remove the phone activity as well as the phone cord stripping from the plastic cord it surronded by. I have never had a problem with any other little tikes products before and thats twenty years of buying products from little tikes. So dissapointed in this product.

I have purchased a little tikes bouncy castle for my two yr old last April, the threads started to come out of it as the end of the summer, i called them in august and all they said to me is "sorry you had three months to return it not four. too bad"!!!!!

Really unhappy customer!!!!

We gave our grandson the Little Tikes Three-In-One Ride-on toy for his first birthday in August and he loved it! It provided hours of entertainment as he used in a wide variety of ways to get around. I was shocked to learn that this week the steering wheel column had broken right off! As a former kindergarten teacher I have always used Little Tikes products and found them to be very durable.I called your consumer sevice number and within minutes was informed that a replacement part would be sent to my address.I phoned my daughter immediately to let her know the good news.I will certainly continue to purchase your toys with confidence and encourage others to do the same!!! Thanks so much. Linda

Last June, I purchased the Little Tikes Crashing Waves Waterslide. The kids really enjoyed the waterslide until we stored it away for the winter, per the instructions. I went to set up the slide on May 30th. to get it ready for the summer. I was also bringing this to my son's school and sent out a mailing telling the parents I will bring up the slide for the school's party. The slide did inflate but it did not inflate all the way and it was very soft. We found the material was frayed and the seams split and the air was leaking. I called the Little Tikes number, 1-800-321-0183 and talked with Ashley and Verique and was told a supervisor would call me back......Never heard from anyone from your company. Then I found another number 818-894-2525. Left a message with Erica, she NEVER called me back either. Finally, I talked with Michael on Wednesday, he seemed to be helpful, asked me to fax the receipt, then he called me later to tell me there was nothing we that could be done, it has been over 90 days. I explained I pay almost $400.00 for this item, I was hoping Little Tikes would do the right thing and replace this item....I also explained that I did sent out an email to all the parents, about 300, giving an update on the waterslide, I received about 5-6 emails from parents stating their waterslide is fine and have had their for about 2-3 years. Many parents were just asking for updates, on what was being done. I was hoping to give everyone good news and that Little Tikes stands behind their products. Sadly, Micheal told me there was nothing that could be done and that Little Tikes does not stand behind their products. Please tell something can be done. I have to give an update to the parents. I know I had use of this product for 1 year, I will be happy to just have this slide replaced with one of lesser value. I realize you have a 90 warranty on this product.
Thank you
Milissa radziewicz