Posted by Anonymous
It has been a total nightmare.The waiting time,the speed of service and the unfriendly staff and supervisors specially Sue Park. Who made me feel like I had committed a crime and repeatedly told me that " sir you are the one who made this reservation not us " Very rude ,totally unfriendly not to mention arrogant and annoying. I had to wait a total of over 5 hours to get a simple matter resolved.Of course after paying over $500.00 for 2 one way domestic flights purchased over 15 days in advance which normally cost around $100.00. Thanks Worthwest and GOODBYEEEEEE!!!!!!!!!!