Support.com Customer Service

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  • Support.com

    Customer Service Scoreboard

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    • 3 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
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    • 1.0 Issue Resolution
    • 3.5 Reachability
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Posted by Aiden


This "vendor" charges Customer a $5.00 fee for connect you to Just Answers site instead of collect a commission from the merchant. Also fee not disclosed on home page. A single tab to "See Prices" comes up with a 404 web error - so no prices offered. Their subsidiary - Just Ans - is also very suspect. After paying $50 for months subscription(auto renews!!!), it then offers a phone-with-technician "service" for $39.00. So don't expect a live technician service, I didn't accept the fee so my technician sent me 10 generic solutions via CHAT re: the problem I had already described to their AI chatbot. Don't know2 what other "services/fees" they would PUSH to you as resolution progresses

Posted by Anonymous


I called your store to see if there was a number to actually talk to a live person. All you get from your number is recording.

I have had my prescriptions filled at Target for quite a while. I have First Health and they told me you are no longer a participating pharmacy. That your company did not renew your contract with them. I spend a lot of money in your store when I come to pick up prescriptions, that will cease since I have to get my prescriptions changed to another pharmacy.

Also your paperback book section has shrunk. The Cherry Hill Store has went from over a hundred paperbacks down to about 25. I have purchased many books from your store, that will also cease. I can only assume that you do not want to keep your customers. I am very upset with your store and what your corporate office is doing to my Cherry Hill, NJ on Route 38 store. Would at least expect some kind of reply from someone . I thought Target cared about your customers.

Posted by sandi


I have many problems with the games at this time and can not get an answer. It is so hard to get in touch with support and now when I do I get this page............NO

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Contact Information
tech support
800-727-8776

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Company News
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LAS VEGAS--(BUSINESS WIRE)--Support.com, Inc. (NASDAQ:SPRT), makers of cloud-based Nexus software for Support Interaction Optimization (SIO) and a leading provider of tech support and turnkey support center services, today announced the launch of ...
SUPPORT.COM, INC. (NASDAQ:SPRT) Files An 8-K Entry into a Material Definitive Agreement
Support.com, Inc. is a provider of cloud-based software and services for technology support. The Company offers outsourced support services for service providers, retailers, Internet of Things (IoT) solution providers and technology companies. It ...
Support.com Announces Preliminary Results of 2016 Annual Meeting of Stockholders
Support.com, Inc. (NASDAQ:SPRT), makers of award-winning Support.com® Cloud software (formerly “Nexus®”) for Support Interaction Optimization and a leading provider of tech support and turnkey support center services, today announced that, based onĀ ...