Titlemax Positive Customer Service Ratings - page 2

User Reviews, Ratings and Comments

Titlemax customer service is ranked #34 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 78.39 out of a possible 200 based upon 128 ratings. This score rates Titlemax customer service and customer support as Disappointing.

NEGATIVE Comments

85 Negative Comments out of 128 Total Comments is 66.41%.

POSITIVE Comments

43 Positive Comments out of 128 Total Comments is 33.59%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Titlemax

    Customer Service Scoreboard

    • 78.39 Overall Rating
      (out of 200 possible)
    • 85 negative comments (66.41%)
    • 43 positive comments (33.59%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 5.3 Reachability
    • 4.5 Cancellation
    • 5.7 Friendliness
    • 5.9 Product Knowledge

Add your review! Return to the main Titlemax customer service scoreboard page

Posted by 5528 Charlotte Pike


I had the best easiest services from them and they was verynice not rude and very understandable

Posted by Buford Leon Newson


Really great and fantastic and fast service... They get you in and out.... Give you the cash you need.... Thanks Ellis Hart!!!!

Posted by Earl baker


I like working with title max at athens texas mr clark was very good at her job she made me fill apresheated and like i ment more then a loan if i need a loan it would be the place thank you mr clark for your kindness larry baker

Posted by Anonymous


I went to Titlemax in Cleveland and Heather was a great person to meet very professional and knowledgeable. Even though it was a process she made the wait seem like it went by so quick. I would refer anyone i know to this store

Posted by Anonymous


Nelson give a great service title max 13 houston texas

Posted by Anonymous


Titlemax in gadsden is the best place they were very professional and not rude like check into cash!! I give them a 10!!

Posted by Anonymous


I had a great experience at title max the lady that helped me was so sweet excellent customer service.The entire staff was so customer friendly great crew on college Street in beaumont Texas.

Posted by Danielle Davidson


Desiree is one of the best workers you guys have! She stayed late after work just to help me and I much appreciated that! Thank you

Posted by Akeaton84


Title Max surprised me. They were fast and efficient, kind and patient. The employee was very knowledgeable and took care of business quickly. I will return.

Posted by Unknown


Friendly and efficient service

Posted by Anonymous


My wife and I had 2 separate loans even though my wife was out of work for 6 months due to covid we still paid our monthly payments and finally closed hers out now the problem December was suppose to be my last payment a present for me for Christmas well my last payment of 130.00 or something would not pay me off late charges were assessed for the 12 month duration of the loan even though my wife and I were struggling I never missed a payment but borrowing only 700 I believe now I owe 453.00 more help me out here please

Posted by Anonymous


I had a great! experience working with Patrica Soto in Houston Tx,at the Crosstimber location she made me comfortable in making my decision on my loan she and her store is highly recommend,thanks TitleMax, Katherine

Posted by rvrmn65


Went to the Alcoa,Tn location on December 6th. James was wonderful very polite and professional we got our loan without any problems very quick and easy. Would definitely recommend you to visit the Alcoa,Tn location

Posted by Anonymous


Melissa and Joleeb, from the Henderson store, were very friendly and provided great customer service. I had a little bit of a wait but they were nice about it.

Thanks
Tiffany

Posted by Anonymous


I went to the title max in houston tx on hwy 45 north. I worked with a person named felisha, she is better the jesus

Posted by Luke


The mgt was very friendly and the lady that waited on us was very nice.

Posted by Anonymous


Good service at 9147 Skillman by Ms.Pipkin, very polite and curtious.

Posted by 185 PINE GROVE DRIVE


Yes I Payoff My Car Loan On Tge 26th At 900 5th At Keystone Here In Reno Nevada I Ask The Manager Gir Anither Again He Told Me No He Accuse Me That We Hass Man Tge Manager Hebery To Me His Very Meam So I Git My Pink Slips To Another Title Loan Call Auto Title Loan In Reno Nevada The There She Very Nice She Gace Loan Very Easy She Told She Have About 10 Customer Of Yours Got Loan To Her Store Customer Complain To Her Title Max A Very Mean And You Company His Suck

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Contact Information
Customer Service
888-485-3629

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Corporate Office

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Hours of Operation

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Reviews & Ratings

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Company News
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