BT vs Sky
Customer Service Comparisons
Best Customer Service Rating
Sky has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Sky | 61.65 | 19 |  | |  |  |  |
| BT | 38.91 | 9 |  | |  |  | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Sky has had 19 total customer service ratings of which 4 have been positive and 15 have been negative. This has resulted in an overall classification of Disappointing.
- BT has had 9 total customer service ratings of which 1 have been positive and 8 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
