Boston Globe vs Washington Post

Customer Service Comparisons

Best Customer Service Rating

Washington Post has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Washington Post30.32342
Boston Globe22.81354

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Washington Post has had 342 total customer service ratings of which 10 have been positive and 332 have been negative. This has resulted in an overall classification of Disappointing.
  • Boston Globe has had 354 total customer service ratings of which 5 have been positive and 349 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: