Brother International vs Lexmark

Customer Service Comparisons

Best Customer Service Rating

Brother International has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Brother International58.34217
Lexmark51.65354

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Brother International has had 217 total customer service ratings of which 45 have been positive and 172 have been negative. This has resulted in an overall classification of Disappointing.
  • Lexmark has had 354 total customer service ratings of which 54 have been positive and 300 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: