Posted by Diana
Purchased all new appliances from HH Gregg on 2/13/2016. Amana washer (NTW4605EW) was repaired twice (including computer board) in the first 6 months. It stopped working again on 12/31. I requested a replacement due to repair record and age. I was denied on Jan 9th. Another repairman, another computer board tomorrow. Amana is investing more money than washer is worth. Since my warranty expires next month perhaps they figure the repair will last long enough where it becomes my problem. Poor business practice and customer service. My future purchases will not be Amana. Lost opportunity to do the right thing.