Posted by Seattlite
I'm going to be moving my long-term account (20+years) out of Chase, despite the huge hassle. They have a daily outgoing fund limit on our account, so paying for my chimney and a new sofa in one transaction are impossible. I have had to do all sorts of creative things to simply pay for these despite my money sitting in my account. Of course, there's literally no one who can help with this. It's a ridiculous circle of talking to people who have no knowledge or ability to help you.
They are currently holding my $3500 Zelle transfer despite it coming from another bank! There is no one to talk to. They did the same thing when my sister was transferring my grandmother's estate funds. It took 10 days with no one being accountable.
Clearly, Chase is focused on holding larger sums because they make interest and it increases their overall deposit ratio. What happened to regulation and banks not being allowed to deny customers access to their funds?