Dairy Queen Customer Service Complaints - page 3

Went to Prescott valley, az. Dairy Queen today.sign on door said. It opened at 11. My 88 year old mother and I waited 15 minutes, drive thru was open. Waited 15 minutes. If dine inn is closed please put a sign on the door. 6 customers got fed up and left

This is for the Thrasher's Corner Dairy Queen in Bothell Washington 98021. I understand that there are busy days, and that there are people who will be new, but this was ridiculous. Me and my partners were in line around 3:30 pm 9/18/21. There was a decent sized line, but throughout the ordering process we felt extremely unheard and herded through the line. Every time we specified an item for order, we were asked if that was it, we were never offered different sizes, and by the time we got to the window, 4 people, including a manager had tried to clarify our order, which was still incorrect.

Served me raw chicken where I ate some of it n became extremely ill n fainted Bc I noticed it was raw my body hurts n feels disgusted

Paper recepts are obsolete. Please give the customer the option of deleting his receipt or print it out. Examples gas stations and drive up ATM , let the consumer print it or delete it. Currently fast food lots are littered with discarded receipts. This can free the employee to tackle new tasks. I do not want a paper receipt for a cup of coffee. This can work!

Had a hot fudge brownie volcano (4.90) second time , I thought first was a mistake, serving size for a 2 yrs old . Will not be returning

I do not recommend the Dairy Queen on veterans pky in Clarksville In the food is not fit to eat the fries were cold an tasted old the double cheese you couldn't even chew it look like it had been cooked several times an it was burnt an to hard to chew I will never eat there again Also do not try to call corporate because you just on hold forever I decided it was worth the wait after 20 minutes so sad .

We often enjoyed visiting DQ for the $5 lunch/meal deal. Today we visited and found it now costs $6. Well, ok, things are expensive. But we did not enjoy our usual meal because the cheeseburger is now a double patty and no lettuce and tomato. We don't want a double patty, we want a single with cheese and lettuce and tomato like it was before. We were told, well, sure, we could have that, but it would cost an additional 25 cents on top of the $6. I ask you, is an additional patty less expensive than a piece of lettuce and slice of tomato? I don't think so. The new way wasn't as good, either....too much like any other burger place...yuk.
Please, if you have to charge $6 for the meal deal, at least allow the option of just one patty with lettuce and tomato without additional charge. Otherwise, we will not be visiting again. May as well go back to McDonald's.
West Salem, OR 97304
9/12/2019

Managers. An employees. Need to learn how to talk to people i had a close friend that work their.i seen videos on howthe. Employees talk also. They stunk. Everyday an wear. Nasty clothes to work

Dairy Queen,108 Cities of Gold RD. Pojoaque, NM 87506,Jul 17,2018,7:56pm. Worst experience. Ordered a burger, the person working says, we don't have any tomatoes or lettuce for the burgers. Ordered the #1 burger, it came with a number of ingredients, not a tasty burger, ate half and threw the rest. My spouse went to the bathroom, not very clean and there were no paper towels, she and another lady walked out with wet hands. I normally don't complain but when I have a bad experience like this one, I feel that it is important that a business knows. Doubt that I will be going back to Dairy Queen.

Dairy Queen in kemah is so nasty cashier handles money an touches your food old as lady cook rubs her nose rude mutha there white ppl an don't like Hispanic buk them workers slamed our tray on the table food was cold man lucky I'm a female cause I would beet Tha sugar out of every employee there rude piece of Doo doo my name is Gina my number buk dairy Queen in kemah under new manager cause of the same

I recently visited DQ in Randolph New Jersey and was impressed with it's retro style and very
clean and maintained grounds and patio area. The staff was extremely friendly and helpful. They were generous with the topping too!

Jack Pisoni

The Dairy Queen in Georgetown Ky is getting worse by the day. Last few times I've been there, the service absolutely sucked. People are waiting 30 to 45 minutes for an ice cream cone! This is ridiculous. Dairy Queen obviously has the best ice cream but geeez....45 minutes. Come on! The workers don't even acknowledge the customers. You have to say ....hey ....excuse me....I would like to order something. Pitiful. Please hire more workers...get more equipment....something. This store is losing business and its sad.

I have to say the Seabrook ,Tx on Meyer Rd has the worst service.You have to wait forever in the drive thru and the inside is filthy,dirty restrooms,The people at the counter are rude and not attentive. They are skippy about how they serve the portions.You would think they would pick up and keeping clean and taking care of their customers.

I worked for Dairy Queen in 1994. We used to be able to load blizzards up with the special treat customers wanted. It's an absolute disappointment to go there now. There's barely anything in the blizzards. Sad to say but my business has went to McDonald's for their treats because they are loaded. A treat in every bite! Maybe fix this issue.

Lately their ATM/DEBIT cards system is down quite a bit. Now they got a sign in the drive through order menu that reads "not accepting debit cards at this time. sorry fot the inconvenience". I had to pull out to go get cash and this time I went inside and didn't see any signs about not accepting cards. After placing my order and given my total I asked if the card system was down again like usual and was told it was NOT and that the reason they still had the sign posted outside was because since the system crashes quite frequently that way if it suddenly crashes they don't have to be going back and forth putting up the sign. WOW!! PURE LAZINESS!!! This happened at Dairy Quenn in Eagle Pass TX...Other than that the staff is pretty much friendly.

Went to our local DQ for free cone day at about 5:30 and was told they were done
giving free cones. I thought it was free cone day, not for five hours as the owner indicated. What's up? Bad business practice😬

Store in Ashland ,ky. In Ashland off of 13th street.
Rude rude employee in drive thru. She was laughing and so was the manger. All over us asking for a extra sause. Rolled her eyes. Called the store to talk to manger and she said she would take care of it but figured that would be hard to do when she was the one laughing to. Jan 24th
9:00 pm.

I will never step foot in a dairy queen again. They charge over 12 dollars for a drink and burger with fries. Then have the nerve to ask for money to have a dipping sauce for your fries. What next, charge to park in the lot or use the toilet? I'm through with DQ.Been years and it will be a cold day in he'll before I put another dollar in the mediocre burger joints fat hands.

My husband and went to the Dairy Queen store at 4650 s. Yosemite street Greenwood Village Colorado December 28, 2016, @ 7:45 pm. There was only one clerk a young 16ish gal. She was running around taking care of several orders at once. She did a great job! But that is really not the point of this comment. I cannot believe that management would think that it okay to leave A single person ( but in this case a girl) by themselves at night to run this store. Her safety should be considered. It's not okay. All the people patronizing this store knew she was alone the minute they walked in. Therefore a unsavory person would also know this immediately. I would hope that Dairy Queen and the franchisee would be much more aware of the safety issue And not put their employees in such a dangerous situation

Went to your location in Azle tx on 12/13/16.wanted full meal deal with upgrade to a blizzard for $1 AS STATED IN YOUR TV COMMERCIAL. Was told they do a mini. They are a franchise Quote until quote. Well that franchisee just lost a $30 order for their rudeness.

Your Buster Bars are terrible without the fudge and nuts that were there before.

I have been to this location time after time and the passed 3 visit my order has been wrong and my food taste old I spend alot of money for food for me and my children this is a regular stop for us.

Went to the Dairy Queen in Miramar Beach, FL. on Nov. 16 at 7:00 PM two young girls one white and one Hispanic were working. The Hispanic girl had her iPhone plugged in to the restaurant sound system and was playing loudly..very raunchy and vulgar rap music. My wife and I were appalled at this. We even nade a comment to which they shrugged it off. I love Dairy Queen Blizzards, and will NEVER go to this unit again. I tried to contact online customer service so the owner would know...but I did not get a receipt and without I code I could not take survey. That sucked too.

We came in for the $5 box lunches at 4:10pm and was told those end at 4pm now, they are only available now from 11-4 however the same signs from last month are up stating the box is $5 and there is no time attached. The lunches should be honored at $5 or your signs should be updated. It is very deceiving and upsetting. This is at your Anchorage Tudor location.

Frankfort st.,Versailles, Ky store
Tried the Purnell double sausage biscuit breakfast. Not good. Sausage patties thin and over cooked. Tasted dry and burnt. I would be ashamed to serve something so overcooked. I also informed Purnell of this.