Dollar Tree Positive Customer Service Ratings - page 2

I'd just like to compliment one of your employees . 2/18/20 14:28 @ your new Dorchester Store 1089 Dorchester Ave . Dorchester, MA 02125 . Sales Associate: Maureen, handled a very volatile situation at the cash register . The complaints were coming from a woman who had not a good word to say about the store . Although she mentioned the store was the same as the last time she was here and she won't be back . She was walking with a blind person's cane .(was she blind, I don't know ) Maureen was calm and professional and explained they're a new store and still working out staffing and stocking shelves . It ,some bare shelves, was due to abnormal sales . She 's a good employee . James Whelan

01-05-20
For more times than few I've encountered helpul staff an management. Today I was rushing into Porter, TX Dollar Tree, I was greeted and asked if they could help me find something. Great customer service was great and topped off with genuinely friendly cashier called Leticia. Long story short keep up the great job Dollar Tree.

I have been shopping at the Norwood store for awhile, i just want to thank you for hiring that sweetheart of an employee Lisa. She is always so helpful, polite and always has a smile!! She's a keeper!! Because of her, i keep coming back

Choctaw Oklahoma store is amazing. ASM Cheron is outgoing & always willing to help.

Shopped at the new store 6911 on circle and constitution it was so clean and full the employee working Kimberly stopped what she was doing and was quick to help me find exactly what I was looking for offered more items and got everything i needed to give my daughter her unicirn party and helped me to my vehicle very friendly love the store recommend shopping there very organized and friendly workers

On 3-16-2019at 430pm I Went Into Your West Olympia Washinton Store And Line Was Crazy Long As Always When Was My Turn Cashier Tammy Said How Sorry She Was For The Wait Heard Her Call For Backup Cashiar Like 4times Noone Came I Forgot Paperplates But She Ran Back Got Them For Me I Appericate Her Kindness And Thoughtfulness I Am 85 Years Old And She Is Thoughtful Cashier And Very Friendly Thank You Dolkar Tree For Hiring Nice Cashier And Caring

I am in the enumclaw washington dollar tree almost everyday. I am very impressed with the asst. Manager, She never slows down an gos above and beyond for every customer.

New store in Glen Burnie is clean and well-stocked. Most of the cashiers are very friendly. There is a girl there that has curly full hair and always has her badge on. She is very friendly and is always smiling or dancing. She makes people feel warm and helps them get in a good mood. I have one complaint though and that is to not allow dogs. You have food for goodness sake!!! The 1 manager, I think her name is Debbie always has a frown on her face like she don't want to be there.

My name is elsie and i'm a frequent shopper at the tully road store in san jose, ca. I was looking for a few things that i needed for a bridal shower and asked the manager (Betty)for help she said she didn't know what i was talking about and to ask another employee? This isn't the first time that this person turned me away. I almost walked out of your store but another employee kindly asked if i needed help with anything and got me what i was looking for! This employee went above and beyond customer service and was even quicker at the register. So, I'd like to tell your company Thank You for having a great employee and Thanks for the awesome service you give (Laura) keep up the good work.

Tracey at Jennings store always super nice and smiling.

I love shopping at the Dollar Tree my favorite is Christmas time I love the toy drive the cashier I got around this time was Chrissy in Bowling Green Ohio the smiles and she ask every person in her line if they would like to buy a toy for the children in Bowling Green that made me smile and warmed my heart

Love the Bowling Green Ohio store .They are helpful every Sunday I go in for my blade and Amelia or Selina the managers and cashier Chrissy always know I'm coming and save me my papers and always welling to help

I love going to the dollar tree in Bowling Green Ohio .It's clean and the people there are nice every time I go there.Chrissy is so helpful and kind she is a cashier at the Dollar Tree In Bowling Green Ohio always helpful with a smile .Thank you Dollar Tree for not being rude and on helpful

CUSTOMER SERVICE was above and beyond. I was suppose to go go a wedding reception on l2-16-16 and lake st. louis, mo. had been hit hard with a surprise ice storm. I needed a wedding card and so I went to my local DOLLAR TREE on ronald reagan dr.. where i get all my cards, and parked in lot. I could not make it to the front door because the parking lot was to icy. I pulled up close to sidewalk but was still icy so a lady,older white haired lady, from dollar tree came out and stood on the sidewalk and asked if she could help me. I told her what i was trying to do and she said if i gave her some money she would get my card for me. I gave her money and she got my card and came out with change and delivered it to my car. Talk about above and beyond. I have shared that story with all my neighbors and they said that was one good story that came out of a very bad day for everyone. I did not get her name and hope you can find out and thank her.

I just want to say thank you to one of your Associates Tara I was I was at your store on Chambers and Hampton this weekend I know she has not been there long but I've been a customer for a while I know you guys are having a little trouble but with an Associate like her I do see a change even though it was hectic she kept it together and got the customers taking care of thank you

Shopping at the Dollar Tree at Four Mile Fork is always pleasant when Adrian is working. I always go to her line because she is nice to talk to, very friendly and easy on the eyes. Ive been shopping there more often since she has started working there.

The absolute best Dollar Tree store in the nation is in Vero Beach, Florida off of 20th street. The Customer Service and especially the Managementof Sue and Lisa is the best in the nation. the store is run so well and there is never a line, not ever. Not because thousands don't shop but because they are ON TOP HANDS DOWN OF ANY OTHER DOLLAR TREE IN THE USA! THANK YOU KAREN, SUE, LISA, LILLY,CIARA, DEBRA, BUDDY, KEVIN, SAM, AND SHERRY. YOU MAKE SHOPPING EASY AND FUN AND YOUR WORK IT SO AWESOME.Reward these people NOW! They definitely deserve The Top rating for Customer experience. Thank you for all you do for Vero Beach, Indian River County, Florida. AWESOME!!!!

Store/STO4392
I shop at your Dollar Tree because of employee named Candace! She is always smiling, friendly, shows me where to find products, and I would recommend her for store management before somebody else snaps her up!

I was shopping for craft Items Oct 7th at your Moberly, MO. store#1896 I was behind 2 men that were so rude & disrespectful to the cashier. I was appalled by what I overheard, they kept saying the gentleman & the store smelled like smoke & said he would report the store as he has many times. The young man continued ringing him out & just let the insults roll off his back, but the 2 men once again made rude & profane comments to the cashier & he politely said I'm sorry if I smell like smoke, I had a cigarette while on break. The customers cussed him more & said he was rude & hateful & they walked out without the merchandise. I am not a smoker nor have I ever been & when I placed my items on the counter I smelled nothing. I asked the cashier his name & he told me Robbie & he apologized for the foul language & negative experience. Robbie had no need to apologize, he was professional through it all & handled it much better than I would have. I love shopping at this store for all my craft needs & always get helped with all my needs & Thanked as I'm leaving. I normally mind my own business but I can not sit back and say nothing on this uncalled for situation.

My name is carmen and every time i visit store # 6024 i am greeted my the manager crystal! She is very fun and knowledgeable and has great ideas! I enjoy seeing her when i do my weekly visits. Keep up good work !

I just wanted to say your employer Laura was a very pleasant cashier a big help finding things for me.I think she goes out of her way to help customers

I had the pleasure of shopping at your Spring Hill store today, # 5196 and was so very impressed with one of your clerks, Brittany. Her cheerful demeanor and her willingness to listen to my problem and provide an easy solution was so professional. I inquired about a storage container that was shaped like a shoe box and was green. I explained that I purchased it the day before ( with 65 other items), but when I arrived home, it wasn't there. I had the receipt but she said, "It's okay and I am so sorry that happened to you". She explained that I could get a replacement AND apologized again. It was not her fault, she wasn't even the cashier the day before. When we discovered that there wasn't a single green, shoe box, sized container left, Brittany left and returned with two unopened boxed, Fall colors!! She showed me the orange and cranberry and asked if I liked either one. I said I loved them both, so she replaced one of them for the green one and I purchased the other. Customer service like that does not come your way often, and in a Dollar Store! I hope you recognize this young woman since she deserves to hear how wonderful she is!
Teacher, Mom, and Grandmother,
THANK YOU BRITTANY!
Betty J. Moore
Spring Hill

I always shop at the dollar tree in auburn ca. I was running behind, and the store was about to be closed. I use a walking stick to help me walk and keep my balance. I was last minute shopping for 4th of July. The customer service I got from your employee Angel , was outstanding. She presented herself very professional and eager to assist me in my shopping. All I had to tell her what I was looking to get ,and she went through the whole store and got me exactly what I asked and more. I would like to say you have a star employee there at the Auburn Ca store. There is nothing better than to walk into a store and receive customer service like that.

Yes I was willing to write a review about your store 3949 they have great customer service the cashier Rhonda as her name tag said was excellent she had great customer service was friendly and help me find things i need the only bad thing about the store is the carpet it's gross and nasty

Love the people at this store! Love the response time when I ask for help. Could not ask for better service and for a dollar how could you ask for more? (Dollar Tree in Castle Rock)