Express Scripts Positive Customer Service Ratings - page 2

I have always received my medication on time. I am sorry my company changed to another prescription company. I have been able to call and get someone on the phone within minutes. As always they have been very helpful and nice on the phone.

I am now a retired minister. I was a registered pharmacist in my early years. I have used express scripts for several years. I have found then to be accurate and timely in all of my dealings with them. They have saved me an enormous amount of money through my retirement benefit drug plan. I purchase 90 day supplies of 2 very expensive Rxs from them and I consider their services a blessing to me.

This is generally a positive review; however, I was unable to find a telephone number to call from the web page to renew my prescription. I could go online, if I had my membership number, but I don't have that with me and I am only trying to return a call that I missed and could miss again. Otherwise, I am very satisfied with the service you provide. My pills arrive on time and in the correct number and dosage.

We have used Express Scripts for over 10 years and have only had 1 problem. That was 2 weeks ago they sent the incorrect number of pills. I called to report and the rest were sent out within a week. Always friendly and informative.