Posted by K
Terrible customer service.
Fat Brain Customer Service
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Fat Brain
Customer Service Scoreboard
- 0.00 Overall Rating
(out of 200 possible) - 2 negative comments (100.00%)
- 0 positive comments (0.00%)
- 0 employee comments
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(out of 10 possible) - 1.0 Issue Resolution
- 1.5 Reachability
- 1.0 Cancellation
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- 1.0 Product Knowledge
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19
Nov
19
Jan
Posted by Anonymous
I feel like a fool! I bragged about your products n recommended them! First time I have a problem I call n to asl for help I'm completely blown off! What a total disappointment! I thought I'd at least you know that your customer service is AWFUL! A company that treats its paying customers badly is not worth buying from! You can bet news travels fast when it comes to rotten customer service! I bought over $100 of your toys for our special needs daughter for Christmas. The Whirlygig spinners just do not stick. Tried everything but they won't stick. But I guess your company doesn't back it's product! Shame on you!
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