IC Realtime Customer Service

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  • IC Realtime

    Customer Service Scoreboard

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    • 2 negative comments (100.00%)
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    • 0 employee comments
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14
Jul

Posted by Anonymous


7/14/20 2:10PM

The customer support is not very patient, and borderline rude. I've spent thousands for a system that does not do anymore than a
Ring. in fact at this point a Ring would be better. Trying to play back recordings will bring you to tears. God forbid I ever really need a recording I'll be SOL. Hate this company.

21
Aug

Posted by Someone


8/21/19 6:14AM

When trying to reach tech support it can take a very long time to get a tech on the phone if your lucky. Tried to leave message for a call back it may be the next day. Horrible tech support.

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Customer Support
866-997-9009

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Company News
IC Realtime Launches ClearView CCTV Video Surveillance Brand
technical support leadership is provided by ClearView CCTV director of integration, Christoffer Callaway. For years Callaway has led IC Realtime's technical support. Most recently Callaway directed development of Control4, RTI and URC capabilities to ...
IC Realtime Adds Control4 Drivers for DVRs, NVRs
Installers can also take advantage of technical support from IC Realtime should they need assistance loading the driver into Control4's Composer design software. According to IC Realtime integrated technologies manager Christoffer Callaway, the driver ...
IC Realtime LLC announces the all new ICRSS PRO V.5
... manufacturer of Advanced Video Surveillance systems and software applications. We have established markets in the Americas and the EMEA with offices in Florida (USA Headquarters), Arizona, Dublin (European Headquarters), Cork and Guildford, UK. We ...