LinkedIn Customer Service Complaints - page 8

What a customer service ? I have been trying to reach to close my account for days now but not a chance because there is no answer no reply to e-mails either.

I am trying to reach to LinkedIn Customer Service for last one week. I sent emails five times and called at least 10 times but I could not reach yet. I am not sure how to reach to this professional network which itself seems very very unprofessional.

I started the free trial 14 days and want to cancel it before you charge my account and there is no phone number that I call that allows me to speak to a representative. This is very disturbing to me and you ar a professional social media and should respond to phone calls.

do not recommend this site on the following reason:
1. private information theft
2. its abuse
3. poor customer service

Do not use this site to apply for a job, they will still and sale your resume. Do not allow it to get to your contacts on any of your accounts, it will still your contact, create fake profiles for these people and start to harass them using your name.

Pathetic !!! I was not even been notified for the renewal of Recruiter lite plan and the amount was auto debited from credit card,why is this cheating done with us . We will take you to the consumer court for the same , need the amount to be refunded asap.Linked been the professional site is this how you do cheating the contacts. I will spread the same news on the network of mine and make aware about the unfair practices of LINKEDIN. If you want me not to do this please refund me the amount and send me the mail for the same. The payment deleting option is active as you have forcefully activated the plan. I NEED THE REPLY ASAP AMD THE AMOUNT BACK AS WELL.

Hello I am Steven M. Meehan I joined and paid the fee for your free trial. Unfortunately my wife passed away this evening unexpectedly. I tried to reach another member by sending him a mail. It DID NOT WORK and I want this trial cancelled IMMEDIATELY!!!!! please send me an email that this has been or call me on my land line at please I prefer a call regarding this matter@!

Unacceptable service! Charging without notice for premium accounts after the "free" premium trial. KEEP AWAY from these "free" trials. These people are a bunch of scammers. Shame on LinkedIn.

Commercial Use Limit on Search............ WHAT A JOKE!!!!! I pay over $30 a month to be a Job Seeker Premium...... and now they limit my searches!!!!!! AND they seem to have snuck it in without telling anyone...... AND they don't even tell you what the limit is!!!!

I tried to reach them but the only option that I have is to fill out a form and hope that they respond..... NOW THAT IS POOR CUSTOMER SERVICE!!!!!

I have been wrongly charged for something that I did not click to be charged $30 on a credit card. This has happened a couple times in the past, what is going on?

Your page is very confusing. I was told to go to this page so the two different accounts I ended up with could be combined. I do not see a request for help area so I guess this is it. I need my two different accounts combined. I was told to up date my account so I did, little did I know it was creating a second account. Please fix this for me.

I am Sandra Laffe,

I have a Linkedin account with more than 3500 connections and i was successfully using Linkedin for my business actively in various groups.

Suddenly my account shows temporarily terminated, after regular mails they give multiple accounts and inappropriate content.

I am following up for last 2 weeks, they have not given me one proof of violation, neither we have multiple accounts, ours being a small company sometimes we login from same computer along with my boss.

My ticket number

Find herewith many mails send by me, which was not replied properly.

If this is not resolved, i have to take legal action,

Regards,

Sandra Laffe

Dear LinkedIn,



I have changed my e-mail address and need for you to update your system (records) accordingly with immediate effect:



Old e-mail (currently utilized in your system):

LinkedIn Bug SHame.You people have deducted monthly premium without my knowledge and not even sent an acknowledgement saying you have been receiving the amount so that i could stop that payment at first time itself.

I want somebody calling me back from customer care and refund the amount I dont care of you service it was of no use at all.

Naukri and monster are far better and transparent in such things.

LinkedIn falsifies people I know to send an email indicating an "Accept" button. When I do, the system creates a new profile. I contacted LinkedIn to find out how to remove the second account. They said they could not find a second account. I sent them the link and they have never replied.

The above just happened again, only this time, I found out how to remove the account. So, when you red: "LinkedIn announced Friday it has reached 300 million registered users, a jump from 277 million members at the beginning of the year. LinkedIn announced the 200 million user milestone in January 2013, which means the company has added an average of 6.6 million new users per month over the past 15 months." DO NOT believe their numbers. They are created duplicate accounts to enhance the perception of a great company. This is fraudulent.

As a very strong believe in LinkedIn business and services I must say that the site has begun to be fraud site of the business world. They now have people claiming to be investors and representing companies that they have zero access to. Most of the companies are from countries outside of the USA from my experience. The problem is that LinkedIn seems to not take any responsibility or looking after the clients best interest. There is not a communicating body to which you can speak to and or air out any grievances because the company doesn't accept live voice calls and the online customer service support is terrible.

Over the years I have watch and been involved in 4 business that failed because the management do not listen to the very people that allowed them to have a business in the first place. If all LinkedIn is interested in is getting their customer numbers up and offering them, for a fee, useless upgrades the backlash will only get worse.
LINKEDIN ARE YOU LISTENING???

I agree with other users that LinkedIn is loosing their Mojo, customer service and ability to fix issues or even getting a response. If their are making money from the site they can afford to allow users to resolve issues or get proper technical support from a live person. Without all the data that millions of us have put on LinkedIn's site they would not have the ability to make any money. The least they can do is provide good customer service. If they are charging for Premium services make is worth wile. I did not see any benefit while on it for 3 months!

I use LinkedIn to try and find a new job. As part of my job search I need to filter or search through my connections. Since September 2015 when I try to filter or search through my connections, the window goes blank and the little spinning blue circle appears. It can stay that way for hours on end and never produce any results.

I have complained to tech support several times and I get run around after run around. Even when I asked to speak to who ever is in charge of tech support I still get the run around. Right now it is December 2015 and the problem has not been resolved.

LinkedIn is more concerned about redesigning their website and remove functionality features, tring to get you to become a paid member than fixing what is broken.

When I first joined LinkedIn their tech support was first rate but now it is so pathetic all that is needed is someone to come up with a competing site to put them out of business.

Same issue as many -- signed up for a free month of "Premium" services, never used them, cancelled before the month was up, now see I've been getting charged every month for the past three months. LinkedIn is a bunch of scammers. I can't believe this is what they have to resort to to make money -- extortion. They've not replied to my requests for refund, so I've instead requested a chargeback from my credit card company.

Just to ket you know for myself and on behalf of others, that the new kinkedin application is useless!
Very difficult to use and very confusing and we do not understand why you changed it! Terrible.
Cannot find snything, ie jobs etc etc etc..
Uselss and non accessible.

WOW...unable to get answer to my problem RELATED TO A DELETED EMAIL ADDRESS ON MY PROFILE DUE TO HACKERS.


Am I having to recreate a new profile with you with my new email and loose all my contacts and References???? How sad that would be for me - am at a loss as to where to erach for help since your contact telephone number really is NOT A NUMBER to reach a LIVE OPERATOR...OR HELP!!!

Monika Schroeder Matthews

My name is Pastor Kwame Ankoma-Amoa. I have been with you for a couple of years until now. For some couple of days ago I am not able to open mine account. Any time I have put in my email account and password I am mechanically told that either my email account or password is unrecognized. It is almost a week now, I have not been able to open my account.



HERE YOU'RE WITH MY EMAIL ACCOUNTS My cell number is PLEASE DO WELL TO RECTIFY THE FAULT WITH MY ACCOUNT OR GIVE ME A CALL HELP ME OPEN MY ACCOUNT AS I HAVE A LARGE AUDIENCE WHO MISS MY MESSAGES UP TO DATE. THANK YOU VERY MUCH.

I was also thanked for my loyal memberhip and given a month trial free upgrade. Then I was charged over $32 in 3 days!!!! $64 for nothing at all! the worst part is the customer service number is a recording directing you to a not so easy to find page where you can address the charges. Well, I was NEVER ABLE TO GET EVEN AN ADDRESS TO ADDRESS THE CHARGES. My daughter is in the hospital, my father just passed away, it's Thanksgiving and now I don't have the money I need to send my daughter her asthma medicine because of LINKEDIN!!! Burn!!! Your Customer Service is The WORST I have EVER
WITNESSED!!!! IF YOU HAVE TO CHEAT PEOPLE TO GET MONEY YOU NEED TO BURN.

I suffered descrimination from Linkedin. As reaction to one of my post to practitioner from Dublin, my profile was reviewed and photo image removed by linkedin Dublin office with excuse that it is not me. This image was in my profile for many years and in fact satisfying Linkedin. It was removed without notice, despite I contacted Linkedin in moment of putting this image and they were agree. There are many accounts with images which do not have images of professional or what they are doing. As fact it is abusive act of descrimination producing injury. I contacted support, they answered to be in touch but I found that case is closed. I have no other means as to document this act of descrimination in statutory declaration for further legal actions.

I have been trying for 4 hours now to cancel my premium membership and also cannot get through to you by phone. When I try to follow the directions it is a loop and will not move to the cancellation section. I will be getting hold of my credit card company about this issue. I do not want a premium membership, I want what I have had with you before for the last 4 years. Please contact and help me with this issue. Gillian Needs CHT.