OnStar Positive Customer Service Ratings - page 3

Submit Your Comments & Ratings

User Reviews, Ratings and Comments

OnStar customer service is ranked #279 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 41.35 out of a possible 200 based upon 568 ratings. This score rates OnStar customer service and customer support as Disappointing.

NEGATIVE Comments

516 Negative Comments out of 568 Total Comments is 90.85%.

POSITIVE Comments

52 Positive Comments out of 568 Total Comments is 9.15%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • OnStar

    Customer Service Scoreboard

    • 41.35 Overall Rating
      (out of 200 possible)
    • 516 negative comments (90.85%)
    • 52 positive comments (9.15%)
    • 4 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.2 Issue Resolution
    • 3.9 Reachability
    • 2.1 Cancellation
    • 4.7 Friendliness
    • 3.2 Product Knowledge

Add your review! Return to the main OnStar customer service scoreboard page

Viewing positive OnStar customer service ratings 51 - 52 out of 52
« Previous
26
Jan

Posted by Anonymous


1/26/10 10:30AM

I have been very happy with on star. I have connections and directions with Navigation.The people on on star are very friendly and quick to answer all ?s If I could change on thing I would have the voice that is on my wife's Lexus. The one on on star sounds like a robot.

14
Oct

Posted by jaywsmith


10/14/09 8:33AM

considerate, and good-natured their Great. I was helped from a Woman from Toronto,Canada for directions in Charleston,South Carolina.I talked to a person rather than a machine like Tom Tom or Garmin.

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Comparisons

Check out these popular comparisons of OnStar customer service versus other companies:

OnStar vs. AAA
OnStar vs. AARP
OnStar vs. BMW
OnStar vs. Garmin
OnStar vs. Mercedes
OnStar vs. Sirius
OnStar vs. TomTom
OnStar vs. Toyota
OnStar vs. Viper
Company Replies

Authorized representatives of OnStar can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service
888-466-7827

OnStar customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

Locate the OnStar corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Get Help Online

Get immediate support for your OnStar questions from HelpOwl.com.

Reviews & Ratings

View thousands of OnStar user reviews and customer ratings available at ReviewOwl.com.

Company News
OnStar, Movistar y otras 'stars'
El servicio es de primera y lo sé por una anécdota que te cuento en tecnoempresa.mx, pero por eso me hubiera gustado preguntar ¿cuál es la garantía de que la red de Movistar atenderá la demanda de más autos conectados?, ¿cómo será la migración a 5G ...
Opel Connect nutzt Technologie von PSA
Bei einer Fahrzeugpanne oder einem Unfall wird manuell oder automatisch der Kontakt zu einem call center aufgebaut. Dort kümmert man sich dann um die Entsendung eines Pannendienstes oder der Bergung von Auto und Insassen. Außerdem gibt es ...
OnStar assisting agencies overwhelmed by Harvey
OnStar, GM's in-vehicle security and communications subsidiary, is playing a role in helping victims of Harvey, the once-hurricane that has ravaged southeastern Texas with flooding. OnStar is fielding overflow calls from the Red Cross and evacuation ...