Despite careful planning, TD Bank fumbles online banking upgrade
One customer posted a screenshot demonstrating how he had waited over an hour on hold waiting to speak to a
customer service representative. “This debacle of a website rollout rivals that of the Affordable Care Act,” wrote another customer, Al Raymond ...
TD Bank's US online platforms dealing with outages after upgrade
Toronto-Dominion Bank's online and mobile banking platforms in the U.S. are experiencing technical difficulties after a recent upgrade, prompting customers to complain on social media. Several of the Canadian lender's U.S. clients have taken to Twitter ...
TD Bank's mobile browser knocked offline by software update
The $312 billion-asset bank's mobile browser had been nonfunctional for at least the past three days. TD Bank USA, headquartered in Mount Laurel, N.J., did not disclose the reason for the outage or whether specific vendors were responsible for the ...