Vistaprint Customer Service Complaints - page 2

My website is spelt wrong can i return it

I replaced this order this order: Order Date: 9/6/2018. Order Number: Order Total: $14.98 .

with this order: Order Date: 9/19/2018, Order Number: L2V4V-Z4A88-8N7, Order Total: $20.99

I don't think I can use the first order.

Wrong size

What can i do if i order the wrong cards i was trying to order business cards and instead order medium standard cards

Still waiting reply regarding refund on my account !

Pen Is Not Present In given Box
Then You Have Talk To me About My order

wrong size notepad

I ordered wedding invitations but it has a typo. Can I request a refund and reorder a corrected version?

hi i want to now how to return, the sent wrong tshirt
i want to sent back please

I ordered wedding invitations and forgot a typo. Where can I return them for a refund? I would love to order more once I get refunded

I ordered One item but I received 3, I need to returned 2 please.

I'm completely disguised with this service. I made a order and used a promo code for new customers, which I was, and they processed my order and then canceled it and said a lame excuse saying it was for a corporate account. But they are picking and choosing the orders to actually fill and send out and which to cancel. Beyond upset with this company!

Absolutely no issues with refund/replacement policy. My cards came in with the text too small, but I also saw a couple other modifications they needed once I had them in hand. I got a full credit to my account to cover the modifications and had a second set sent to me right away.

I called them today because I canceled an ordered on April 1st and the quickly picked up and refunded my money back.

I cancelled the cards i ordered but the money hasn't been refunded.
Help me asap

While I was gravely disappointed by the quality of the business cards I ordered, they refunded my order immediately as requested, and I didn't have to go through the hassle of shipping them back first, so I could just recycle them. I'm pleased with the ease at which they handled it!

Tried several times calling Vistaprint. Are they out of business? Cannot get into our account. No one answers the telephone and the voice message says "due to maintenance on April 18th at 3:30 they will not be available for 30 minutes" -- today is April 11th.

I cannot reach Customer Service. Each time I try, a voice interrupts stating that, "we will not be available March 18th from 3 to 5 p.m. - today is April 11!!; then disconnects. I tried 8002 and 8004. Would someone please call me so that I can order the checks I need for my company.

Oh, also, live chat is "Not available"

I ordered 4 photo mugs for Christmas 2015 and although they were delivered on time the quality was appalling. I told them so on the comments page and they replied saying they couldn't publish my comments! Beware, they will only publish what they want. There are better photo mug producers out there.

I would like to return the phone case I ordered as it is the wrong one and

I am returning my magnets because i found out later after the fact that my truck is made of aluminum and will not stick

I spent alot of money to get 20 postcard printed with my design on, so I could sell my work. The postcards they sent me where on the cheapest, flimsiest card possible, I could run card through my crap printer at home which would be thicker and of better quality, I am gutted, I cannot sell these, people cannot post these in the mail, they are so flimsy they will bend and fall apart just holding them, what they have sent me are not postcards I am gutted, broke and don't even have anything that I can sell to make any money back

Customer service reps are very untrained ... they don't know the product. Final pricing on the order form never matches the pricing that website advertises.

We have been ordering our gift note cards from this company for several years. This year we decided to change how we are handling the process for this part of our business and wanted to reach out to VistaPrint for their help with locating a software vendor that could streamline the process electronically. We made several phone calls to this company asking for help and every time, the phone call resulted in misunderstanding, miscommunication and frustration. This company does not offer any value to the customer from a business standpoint. It's my recommendation to contact a locale signs and graphics shop to assist with your printing needs.

you have redone my business card twice & they are still NOT RIGHT you have put my office # on twice
My cell phone # should have been on the card for after service hours just forget this order I will NOT place anymore order from you & do not want to be charged for his order SO TAKE IOT OFF MY CREDIT CARD

Dr. H. Lou Heber