Vudu Customer Service

User Reviews, Ratings and Comments

Vudu customer service is ranked #940 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 19.60 out of a possible 200 based upon 6 ratings. This score rates Vudu customer service and customer support as Terrible.

NEGATIVE Comments

6 Negative Comments out of 6 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 6 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Vudu

    Customer Service Scoreboard

    • 19.60 Overall Rating
      (out of 200 possible)
    • 6 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 2.5 Reachability
    • 1.3 Cancellation
    • 3.0 Friendliness
    • 2.0 Product Knowledge

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Posted by Joani


These people are the ABSOLUTE WORST! Since their in South Afruitca... they r the dumbest, most rude company on Earth. It NEVER works. They r too STUPIS to help!!! RUN!!!

Posted by Roxanne Dixon


This sucks I cant get anyone to talk to me and my questions aren't answered correctly.

Posted by Anonymous


You need to impliment and upgrade to higher format option, d2d is + $3 to upgrade, allow us to do that with current (at least d2d) titles
When view your library alphabetically have # - z along the right side to jump to a letter
Random episode option for tv seasons or bundle packs

Posted by [email protected]


Hi my name is Anne Wright, I called on 01/03/17 and I got to talk to a representative, and I told her I was having problem, I told her I was trying to get to my account change, credit card, change to mine.

Posted by Anonymous


I was going to buy a show from VUDU on my Roku device. When I hit buy it I got a message that the account had no credit card and that an email had been sent to an email address that I do not recognize with instructions for completing the account. This is the first time I have ever tried to buy anything from VUDU and the strange email address concerns me.

Posted by TRANSFORMERS


I've been trying to process my instant watch movie on Vudu. It's been processing for 45 minutes and still no movie. I thought it is instant. How much longer before I can watch it?

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Contact Information
Customer Service
888-554-8838

Vudu customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
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Company News
VUDU Adds UHD Support for Apple TV So You Can Stream Disney Films in 4K
But great for everyone in the USA. Rating: 1 Votes. Avatar · TallGuyGT. 11 weeks ago. Does anyone know if you rent a movie from vudu's website that it will be available to watch on Apple TV in 4K? Yes it works, it's just a little inconvenient, so I ...
Vudu gains HDR video and Assistant capabilities on SHIELD
Vudu might not be the most popular video streaming service, but it's more useful on the SHIELD starting today. The app now has support for Google Assistant commands, and the SHIELD can output HDR video from Vudu. Of course, you'll need to own some ...
Vudu Gives Customers the On-Demand Entertainment They Want
Entertainment service Vudu, which just celebrated its 10th anniversary, might be considered an old-timer in the fast-moving online market. The 2017 Variety Press Play: Home Entertainment and Digital Hall of Fame inductee has logged a decade by staying ...