2009 Pet Stores Customer Service Awards

The best customer service for Pet Stores in 2009 was:
Petsmart

The customer service provided by Petsmart in 2009 rated as Disappointing.

There were 75 companies out of 193 in 2009 with a higher rating.

The fact that Petsmart was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Pet Stores.
Petsmart
Pet Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Petsmart43.876

Other Companies

The following companies did not receive enough comments for an official rating during 2009: