2010 Book Stores Customer Service Awards

The best customer service for Book Stores in 2010 was:
Barnes and Noble

The customer service provided by Barnes and Noble in 2010 rated as Disappointing.

There were 190 companies out of 336 in 2010 with a higher rating.

The fact that Barnes and Noble was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Book Stores.