2012 Satellite Radio Customer Service Awards

The best customer service for Satellite Radio in 2012 was:
XM Radio

The customer service provided by XM Radio in 2012 rated as Terrible.

There were 309 companies out of 511 in 2012 with a higher rating.

The fact that XM Radio was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Satellite Radio.
XM Radio
Satellite Radio

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
XM Radio29.17328
Sirius28.61296