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Acer Computers vs Asus

Customer Service Comparisons

Best Customer Service Rating


Asus has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings


Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Asus57.431,531
Acer Computers32.56554

Ratings Breakdown


The rankings listed in the table above were calculated from the following ratings:
  • Asus has had 1,531 total customer service ratings of which 322 have been positive and 1,209 have been negative. This has resulted in an overall classification of Disappointing.
  • Acer Computers has had 554 total customer service ratings of which 43 have been positive and 511 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time


The following chart demonstrates the overall customer service rating for the selected companies over time:

  Awards  

We are proud to recognize the companies providing the best customer service each year within their industry.

  The Best...  
The Top 15 companies according to our ratings:
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  ...and The Worst  
The Bottom 15 companies according to our ratings:
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