Anthem Blue Cross vs United Healthcare

Customer Service Comparisons

Best Customer Service Rating

United Healthcare has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
United Healthcare25.37822
Anthem Blue Cross18.19257

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • United Healthcare has had 822 total customer service ratings of which 31 have been positive and 791 have been negative. This has resulted in an overall classification of Terrible.
  • Anthem Blue Cross has had 257 total customer service ratings of which 1 have been positive and 256 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: