Jimmy John's vs Papa Johns
Customer Service Comparisons
Best Customer Service Rating
Jimmy John's has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Jimmy John's | 28.32 | 347 |  |  |  |  | |
| Papa Johns | 27.69 | 271 | | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Jimmy John's has had 347 total customer service ratings of which 15 have been positive and 332 have been negative. This has resulted in an overall classification of Terrible.
- Papa Johns has had 271 total customer service ratings of which 10 have been positive and 261 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
