Mozilla vs Microsoft
Customer Service Comparisons
Best Customer Service Rating
Microsoft has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Microsoft | 35.45 | 260 |  |  |  |  | |
| Mozilla | 30.28 | 41 | | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Microsoft has had 260 total customer service ratings of which 23 have been positive and 237 have been negative. This has resulted in an overall classification of Disappointing.
- Mozilla has had 41 total customer service ratings of which 2 have been positive and 39 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
| Awards |
 We are proud to recognize the companies providing the best customer service each year within their industry. |
| The Best... |
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The Top 15 companies according to our ratings: View all companies >>
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| ...and The Worst |
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The Bottom 15 companies according to our ratings: View all companies >>
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