Net10 vs Simple Mobile
Customer Service Comparisons
Best Customer Service Rating
Net10 has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Net10 | 29.20 | 1,572 |  |  | |  | |
| Simple Mobile | 23.99 | 188 | | |  |  | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Net10 has had 1,572 total customer service ratings of which 88 have been positive and 1,484 have been negative. This has resulted in an overall classification of Terrible.
- Simple Mobile has had 188 total customer service ratings of which 9 have been positive and 179 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
