Reebok vs Nike

Customer Service Comparisons

Best Customer Service Rating

Reebok has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Reebok37.0532
Nike36.49123

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Reebok has had 32 total customer service ratings of which 2 have been positive and 30 have been negative. This has resulted in an overall classification of Disappointing.
  • Nike has had 123 total customer service ratings of which 7 have been positive and 116 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: