Sallie Mae vs Ticketmaster
Customer Service Comparisons
Best Customer Service Rating
Sallie Mae has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Sallie Mae | 24.13 | 312 |  |  | |  | |
| Ticketmaster | 24.13 | 240 | | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Sallie Mae has had 312 total customer service ratings of which 11 have been positive and 301 have been negative. This has resulted in an overall classification of Terrible.
- Ticketmaster has had 240 total customer service ratings of which 8 have been positive and 232 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
