Search for a Company by Name

Sony vs Panasonic

Customer Service Comparisons

Best Customer Service Rating


Panasonic has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings


Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Panasonic29.81614
Sony28.88981

Ratings Breakdown


The rankings listed in the table above were calculated from the following ratings:
  • Panasonic has had 614 total customer service ratings of which 32 have been positive and 582 have been negative. This has resulted in an overall classification of Terrible.
  • Sony has had 981 total customer service ratings of which 42 have been positive and 939 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time


The following chart demonstrates the overall customer service rating for the selected companies over time:

  Awards  

We are proud to recognize the companies providing the best customer service each year within their industry.

  The Best...  
The Top 15 companies according to our ratings:
View all companies >>
  ...and The Worst  
The Bottom 15 companies according to our ratings:
View all companies >>