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Sony vs Panasonic

Customer Service Comparisons

Best Customer Service Rating


Panasonic has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings


Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Panasonic29.94581
Sony29.43903

Ratings Breakdown


The rankings listed in the table above were calculated from the following ratings:
  • Panasonic has had 581 total customer service ratings of which 31 have been positive and 550 have been negative. This has resulted in an overall classification of Terrible.
  • Sony has had 903 total customer service ratings of which 40 have been positive and 863 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time


The following chart demonstrates the overall customer service rating for the selected companies over time:

  Awards  

We are proud to recognize the companies providing the best customer service each year within their industry.

  The Best...  
The Top 15 companies according to our ratings:
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  ...and The Worst  
The Bottom 15 companies according to our ratings:
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