Time Magazine vs Firestone
Customer Service Comparisons
Best Customer Service Rating
Time Magazine has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Time Magazine | 32.76 | 285 |  |  | |  |  |
| Firestone | 31.59 | 167 |  | |  | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Time Magazine has had 285 total customer service ratings of which 13 have been positive and 272 have been negative. This has resulted in an overall classification of Disappointing.
- Firestone has had 167 total customer service ratings of which 11 have been positive and 156 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
